BC Hydro

Generates, purchases, distributes, and sells electricity. Contact centre hours are 7 am to 8 pm Monday to Friday, and 9 am to 5 pm Saturdays.

Generates, purchases, distributes, and sells electricity. In person service hours are 8 am to 4 pm Monday to Friday.

Generates, purchases, distributes, and sells electricity. In person service hours are 8 am to 4 pm.

Generates, purchases, distributes, and sells electricity. In person service hours are 8 am to 4 pm Monday to Friday.

Generates, purchases, distributes, and sells electricity. In person service hours are 8 am to 4 pm Monday to Friday.

Generates, purchases, distributes, and sells electricity. In person service hours are 8 am to 4 pm Monday to Friday.

Generates, purchases, distributes, and sells electricity. In person service hours are 8 am to 4 pm Monday to Friday.

Provides financial assistance to BC Hydro residential customers that are experiencing a temporary financial crisis, are behind on their BC Hydro bill payment, and have been disconnected or are facing disconnection despite attempts to make payments. Temporary financial crisis may include situations s...

Provides free home energy assessments, products, rebates, and advice to help improve the comfort and efficiency of a home. Products and upgrades for income-qualified households may include LED lightbulbs, high-efficiency showerheads, faucet aerators, insulating wrap for hot water pipes, clothes dryi...

Provides a free kit containing products that enable users to reduce home energy consumption and utility bills; includes items such as LED bulbs, weatherstripping, and high efficiency showerheads to help seal up drafts, save on lighting costs, and reduce water use. Offered to BC Hydro and City of New...

Dispatches crews to assess, estimate, and repair power outage problems in BC. Website includes map and list of current known outages. Outage reporting calls answered 24 hours a day, seven days a week. Also able to report outages online by logging in to BC Hydro account.

Provides information on energy efficiency and alternative energy products as well as resources for home and business. Website provides tips, ideas, and tools. Customer service hours are 7 am to 8 pm Monday to Friday, and 9 am to 5 pm Saturdays.

Operates recreation sites across BC. Site activities and features include hiking, camping, swimming, boating, and fishing. Also operates visitor centres at two dams and a historic powerhouse site. Website provides maps and detailed information about recreation sites and visitor centres.