Canada Border Services Agency (CBSA)

Provides border services, including customs duty collection. Through the Border Watch Toll-free Line (1-888-502-9060), the public may report suspicious cross border activity or suspicious immigration activity 9 am to 9 pm Monday to Friday. In partnership with US Customs and Border Protection, issues NEXUS identification cards to facilitate quicker border crossing by land, sea, or air. CANPASS is a program of the CBSA that expedites the border clearance process for frequent, low-risk, pre-approved travellers into Canada by air. Canadian and US citizens and permanent residents are eligible. Hours of operation varies at each location.