Leads, promotes, and facilitates mediation and other collaborative dispute resolution processes throughout BC. Provides a variety of dispute resolution services, including public access to qualified mediators, appointment of mediators, and mediator education and training. Also offers customized programs and services for positive management of workplace and business-to-business conflicts. Virtual Pro Bono Conflict Resolution Clinics are offered on the first Wednesday of the month for anyone seeking information about mediation and other conflict resolution processes through private conversation with a mediator.