Ministry of Children and Family Development (MCFD) - Provincial Offices

Supports the well-being of children, youth, and families, especially those who are vulnerable, through child protection and child and youth mental health services. Also offers family support services, guardianship services, adoption, services for children and youth with support needs, and youth justice services. Other provincial services include helplines and after-hours support; resources and referral; funding and benefits programs; and specialized treatment for disabilities, mental health issues, and substance use. Information about the MCFD Complaint Resolution Process is available through local offices or through the website (www.mcf.gov.bc.ca/complaints.index.htm). Office hours are 8:30 am to 4:30 pm Monday to Friday.