Assisted Living Registry

Protects individuals living in BC assisted living residences through the registration of residences, administration of assisted living health and safety standards, and investigation of complaints related to health and safety concerns. Seniors assisted living residences provide housing and support se...
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BC Coronavirus (COVID-19) Information Line

Provides BC residents with non-medical information about COVID-19, including the latest information on travel recommendations and social distancing, as well as access to support and resources from the provincial and federal governments. Phone service hours are 7:30 am to 8 pm, seven days a week. Tex...
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BC Palliative Care Benefits

Provides approved medications and medical supplies/equipment at no cost to individuals of any age who have reached the end stage of a life-limiting illness and who wish to receive palliative care at home. For more information on the medical supplies and equipment component, contact the Home and Comm...
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BC Smoking Cessation Program

Assists BC residents who wish to stop smoking or using other tobacco products by helping with the cost of smoking cessation aids. Prescription smoking cessation drugs are covered under the patient's PharmaCare; clients need a prescription for the drug. Non-prescription nicotine replacement therapy (...
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Compensation for Woodlands Survivors

Individuals who resided at Woodlands prior to 1974 will receive $10,000 in an ex-gratia payment. Those who resided in Woodlands after 1974 will receive up to a maximum of $10,000. The payment will take into account settlement awards previously provided through the Woodlands class action settlement. ...
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Get Vaccinated

Registration and booking online tool and call centre for COVID-19 vaccination. There are three steps to getting vaccinated: registering, booking an appointment, and getting a vaccine. When it is their turn, individuals must register to receive a confirmation number. Next, they will be contacted to b...
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Health Career Access Program (HCAP)

Provides a path for applicants with no health care experience to get hired and receive paid employer sponsored health care assistant training. All successful program applicants must start as a health care support worker before advancing to a health care assistant position. Following submission of a ...
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Health Gateway

Provides British Columbians ages 12 and up with secure access to a single online view of their health information. This includes dispensed medication history, lab results, health visits billed to Medical services Plan of BC, clinical documents shared by care providers, hospital visit details, immuni...
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Health Professions Review Board

Administrative tribunal that provides an independent review of decisions made by the self-governing colleges of designated health professions regarding the registration of their members and the timeliness and disposition of complaints made against their registrants. Aims to provide a neutral forum f...
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Health Protection Branch

Provides leadership and expertise to develop programs and policies that promote community environmental health, to prevent disease, and protect people from harm from environmental stressors. Works collaboratively with various partners to identify and manage environmental health risks in the areas of...
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Health and Human Services Library

Library specializing in health sciences and social sciences provides full library services to staff of Ministry of Health (MOH) and Ministry of Children and Family Development (MCFD). Limited on-site library services are available to other BC government staff, health sciences and social work student...
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HealthLink BC

Provides BC residents with 24-hour daily access to non-emergency health information and advice via telephone and online services; serves people who are deaf or hard-of-hearing, and offers translation services in over 130 languages. Also provides information about community access points for eligible...
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Healthy Families BC

Initiative aimed at improving the health and well-being of BC residents at every stage of life, focusing on healthy eating and lifestyle, resources for parents, and fostering healthy communities. Resources include smartphone applications, online tools and quizzes, and blogs. Provides information on ...
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Home and Community Care Services

Regional health authorities provide clinical and support services in partnership with the family physician, for adults who require assistance for acute, chronic, rehabilitative, and end-of-life care needs. Community Nursing and Community Rehabilitation Services are provided at no cost, to support cl...
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ImmunizeBC

Provides evidence based information about immunization and online tools for B.C. residents. Information about various vaccines, including the COVID-19 vaccine, includes who should get vaccinated, how vaccines work, steps to take after being vaccinated, potential side effects of vaccines, and the saf...
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Medical Services Plan (MSP) of BC

Provides medical coverage to all eligible BC residents. Covers medically-required services by physicians and specialists (when referred by a physician), and diagnostic x-ray and laboratory services when ordered by a physician, midwife, podiatrist, or dental/oral surgeon. Covers dental and oral surge...
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Medical Travel Accommodation Listings

An online list of hotel accommodations in BC that offer discounted rates for patients and their families who are required to travel out of town for non-emergency medical care. Guests are responsible for the total room cost. Listings are made available as a courtesy to patients; discounted room rates...
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Ministry Complaints and Concerns

The Patient and Client Relations team answers calls and emails from the public on behalf of the Ministry of Health and the Ministry of Mental Health and Addictions. Provides answers to concerns or connects individuals to the right location that will provide the answers. Serves BC. Phone calls are an...
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Office of the Seniors Advocate

Monitors and reviews system-wide issues affecting the well-being of seniors and raises awareness about resources available to them. Also makes recommendations to government and others who deliver seniors' services related to health care, personal care, housing, transportation, and income support. Fo...
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Patient Care Quality Review Boards (PCQRB)

The Patient Care Quality Review Board (PCQRB) Act established a Patient Care Quality Office (PCQO) in each health authority to receive and respond to patient concerns. The PCQO receives and reviews care quality complaints. If dissatisfied with how the complaint was handled or the response received, ...
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PharmaCare

Assists in paying for eligible medications prescribed by a physician, dentist, midwife, nurse practitioner, optometrist, or podiatrist licensed and practicing in BC; insulin, needles, syringes, and insulin pumps, and insulin pump supplies for all people with diabetes (and blood glucose monitoring st...
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Population and Public Health

Provides strategic policy direction for the promotion of healthy living and prevention of disease and injury, including in the areas of environmental health (health protection), healthy eating, physical activity, tobacco control, mental health promotion, communicable and chronic disease and injury p...
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SeniorsBC

Website provides comprehensive information about government programs and services for older adults; includes sections on health care, finances, benefits, elder abuse prevention, and planning for healthy aging. Free resources, including the 'BC Seniors' Guide' and 'Healthy Eating for Seniors' handboo...
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Surgical Wait Times Website

Provides information on surgical wait times for elective surgical procedures for adults in BC ages 17 and older, and pediatric patients ages 17 and under.
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Tobacco and Vapour Products Program

Aims to stop youth and young adults from starting to smoke, protect people from exposure to second-hand smoke, and help smokers to quit through the BC Smoking Cessation Program and QuitNow (www.quitnow.ca). In regional health authorities, tobacco reduction coordinators focus on public awareness and ...
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Travel Assistance Program (TAP)

Helps alleviate some of the transportation costs for eligible BC residents who must travel within the province for physician-referred, non-emergency medical specialist services not available in their own community. The patient's physician or nurse practitioner must complete the TAP form, and the pro...
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Vital Statistics Agency (VSA)

Records and issues certificates for births, adoptions, deaths, marriages, and divorces that occur in BC. Issues marriage licenses and has marriage commissioners who perform civil marriages at the couple's choice of location. Registers and searches wills. Provides change of name services and can chan...
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Vital Statistics Agency (VSA) - Kelowna

Records and issues certificates for births, adoptions, deaths, marriages, and divorces that occur in BC. Issues marriage licenses and has marriage commissioners who perform civil marriages at the couple's choice of location. Registers and searches wills. Provides change of name services and can chan...
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Vital Statistics Agency (VSA) - Vancouver

Records and issues certificates for births, adoptions, deaths, marriages, and divorces that occur in BC. Issues marriage licenses and has marriage commissioners who perform civil marriages at the couple's choice of location. Registers and searches wills. Provides change of name services and can chan...
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