Provincial Health Services Authority (PHSA)

A province-wide specialized program providing care for clients who are incarcerated in one of BC's 10 provincial correctional facilities. Provides health care services including medical and nursing care, primary care, mental health and substance use treatment support, basic emergency response servic...

A diverse group of professional and paraprofessionals with expertise in mental health and psychosocial support who can be deployed across BC to support communities, emergency support services, first responders, and others affected by emergencies and disasters. DPS volunteers specialize in Psychologi...

Provides an access point to health and wellness services and resources for French-speaking British Columbians. Works within the health care system to deliver services in French and better serve the Francophone community through a wide range of in initiatives, partnerships, and collaborations. Answer...

Free app that can link drug users to emergency responders if an overdose occurs. The app acts as a digital check-in; after the user activates the app, they are required to respond at certain time intervals in order to show they are okay. After 75 seconds without response, a text-to-voice call goes t...

Mobile unit offers health emergency response, clinical education, and health consultation services throughout BC. Available to be deployed in unplanned emergency events, and also travels on a planned basis to deliver a broad range of health services. Operates in partnership with all health authoriti...

Addresses complaints about patient care that have not been successfully resolved by contacting the service provider. The office formally registers the complaint, works with the patient/family to identify a reasonable resolution, and provides an explanation about any decisions and actions taken as a ...

Offers education, care, and research to support patients experiencing post-COVID symptoms and their health-care providers. Maintains an education and resources webpage. Province-wide virtual Post-COVID Recovery Clinic offers care and support to patients across BC who meet clinical eligibility criter...

Supports the health system's ability to deliver accessible care to BC's linguistically diverse population by providing health-focused interpreting and translation in over 150 languages, 24 hours a day. Interpreting services are provided over the phone or face-to-face, province-wide. Provides sign la...

Provides training, education, and crisis response to first responders, frontline workers, and people with lived experience/peers working in the overdose public health emergency who have been impacted by the effects of critical incidents such as multiple overdoses and deaths. Workers being exposed to...