June 22, 2020

One Stop COVID-19 Benefits and Relief Information

A clear, easy-to-follow resource featuring COVID-19 relief measures from governments, banks, credit unions, and utility, internet and telecom providers.

United Way Centraide Canada is proud to support the development of Prosper Canada’s Financial Relief Navigator alongside United Way Greater Toronto, TD Ready Commitment, Bridgeable, and Maple Leaf’s Feed Opportunity.


The Financial Relief Navigator (FRN) is an online tool providing a one-stop portal to help vulnerable Canadians access critical emergency benefits and financial relief from governments, financial institutions, telecoms and internet providers. While some other tools focus exclusively on emergency benefits, the FRN collectively pulls together relief measures from all of these entities.

Some unique features include:

  • Simple, intuitive navigation with plain language descriptions of benefits and financial relief measures.
  • Information on the impact of COVID-19 benefits on existing benefits that people may already be receiving (e.g. Social Assistance).
  • Information on relief measures in place for major banks, credit unions, utilities and telephone/internet providers.

How it works

Users can find out what benefits and relief they could get by selecting the money issues that describe their situation. A fulllist of benefits and relief measures can also be viewed for each province.

“One of the outcomes of COVID-19 is that so many more people, some for the first time in their lives, are wrestling with financial stress while, at the same time, the supports and services are constantly evolving,” said Dan Clement, President & CEO, United Way Centraide Canada. “The Financial Relief Navigator is an invaluable and easy to use tool that can help people in communities across the country navigate the financial benefits and supports available to them.”

The FRN will help Canadians identify ways to increase their income and reduce expenses during the crisis. The site is updated daily as new information becomes available. The FRN is available in English and French.

Learn more about the Financial Relief Navigator at financialreliefnav.prospercanada.org.


About United Way Centraide CanadaSince 1919, United Way Centraide has been dedicated to creating opportunities for a better life for all Canadians in local communities across the country. United Way Centraide Canada was founded in 1939 and provides national leadership and support to a federated network of local United Ways and Centraides serving more than 5,000 communities across Canada. Together we are a national network of local community builders, working to alleviate the conditions of the most vulnerable today and building stronger, more prosperous communities for all.