Access Transit Services

Offers a variety of services to clients with permanent physical, sensory, or cognitive disabilities who require assistance to use the conventional public transit system. The Station Assistance service provides an attendant to be available to assist customers, whose disability prevents them from tapping a Compass Card, through the fare gates. Customers should call at least 10 minutes before arriving at a station; customers may also call when they are at the station for remote gate opening. HandyCard allows for travel at concession fare prices on transit and provides free travel for an assistant or caregiver. Eligible individuals who travel independently and cannot tap at without assistance can apply for the Universal Fare Gate Access program (listed separately).