Home Health Service Line

Central intake service line for home health care which offers health care and support services to adults with acute, chronic, palliative, or rehabilitative health care needs, and supports the transition from hospital release to home life; an intake assessment is required to assess eligibility. Home Support provides assistance with medications, bathing, and dressing for clients who are ill or recovering from illness or surgery, have physical disabilities, require personal assistance or respite for a caregiver, or in need of end-of-life care. Nursing Services may include assessment, education, counselling, and medical and surgical care at home. Physiotherapy and Occupational Therapy referrals are for clients who have a physical disability, are recovering from surgery or hospital stay, or who need rehabilitation or therapy to stay at home. Also provides assessment for access to Adult Day Services (day respite, health monitoring, therapeutic and recreational activities, and community bathing programs), and when needed refers existing clients to publicly funded Assisted Living and Residential Care Facilities.

Other services available may include personal care, medication assistance, respite care, nutrition consultation, and health education. Also provides access to specialty programs and services provided throughout the health authority. Intake phone hours are 8:30 am to 8:30 pm seven days a week, except till 4:30 pm on statutory holidays; translation services are available. Serves Abbotsford, Agassiz, Anmore, Belcarra, Boston Bar, Burnaby, Chilliwack, Coquitlam, Delta, Harrison Hot Springs, Hope, Langley, Maple Ridge, Mission, New Westminster, Pitt Meadows, Port Coquitlam, Port Moody, Surrey, and White Rock.