Kinship Care Help Line

Province-wide, toll-free helpline provides confidential assistance to grandparents and other relatives raising children and/or grandchildren as well as service providers and allies with navigating service systems such as Ministry of Children and Family Development (MCFD). The helpline provides individual advocacy concerned with the custody, guardianship, and raising of grandchildren. It also assists grandparents in finding answers and resources, as well as in learning about benefits and services that will support the family. Staff are trained in advocacy, social work, family law, and government services pertaining to kinship caregiving. Helpline hours are 10 am to 2 pm Mondays and Tuesdays, and from 9 am to 5 pm on Thursdays and Fridays.