MHHS-BC Settlement and Integrated Services (BCSIS)

Supports the social and economic integration of newcomers who are not eligible to receive services from federally funded programs. Program serves refugee claimants, temporary foreign workers, post-secondary international students, provincial nominees who are not yet permanent residents, and recently naturalized citizens who continue to be dependent on settlement support; there may be eligibility restrictions for some services. Immigration and settlement services include orientation, information and referral to community services, assistance navigating immigration and work permit applications, short-term crisis/mental health counselling (except for international students), and trauma counselling (for refugee claimants only). Labour market services include job market information, connection to job opportunities, employment counselling, short-term pre-employment and certificate courses, help accessing WorkBC and other employment training and bridging programs, assistance with workplace safety or employment standards violations, and education on workplace rights and responsibilities, work safety, and workplace culture. Language services includes English conversation groups, and English language training. Hours are 9 am to 12 noon and 1 pm to 5 pm Monday to Friday. Serves Vancouver. Funded by Ministry of Economic Development and Competitiveness.