Child welfare workers respond to calls involving child protection, including services to children in care, and services to youth and families. Provides intake and screening, 24 hours a day, seven days a week. Interpretation services are available. The Vancouve...
Other services from Ministry of Children and Family Development (MCFD) - Provincial Offices
- Family Law Act OnlineProvided by: Ministry of Attorney GeneralAllows users to complete and file provincial family law case applications online. Users can fill out forms, gather supporting documents and apply for orders, including protection orders. Once the forms are completed using the service, they may be filed automat...
Other services from Ministry of Attorney General
- A 24-hour helpline for children and youth who may feel unsafe, confused, or scared, and wish to talk with someone; line is answered by child protection social workers. Children, parents, community members, or anyone having reason to believe that a child is, ha...
Other services from Ministry of Children and Family Development (MCFD) - Provincial Offices
- Legal Aid Representation ServicesProvided by: Legal Aid BC (LABC)Provides eligible low-income people with a lawyer, under certain circumstances. Apply at all Legal Aid BC local agents and regional centres, or by phoning the LABC Call Centre.Representation Services (Serious Family Law Matters) are provided in situations such...
Other services from Legal Aid BC (LABC)
- Offers a one-stop online source of information and resources about family violence. Provides information for Canadians who are or know someone affected by family violence, need help finding services, or want to learn about family violence in Canada. Also provi...
Other services from Public Health Agency of Canada (PHAC)
- Adult Abuse and Neglect Reporting - Central IslandProvided by: Island Health - AKA: Vancouver Island Health Authority (VIHA)Regional designated agency responsible for responding and investigating reports of possible abuse, neglect, and self-neglect involving adults unable to seek support and assistance on their own due to restraint, physical or mental limitation, illness, disease, ...
Other services from Island Health
- Regional Domestic Violence UnitProvided by: Saanich PoliceProvides timely follow-up services in select domestic violence cases where high risk factors are present, or in cases where there is an elevated level of risk to victims, and/or their children, accompanied by a need for intensive victim support. Team is made u...
Other services from Saanich Police
- Adult Abuse and Neglect Reporting - South IslandProvided by: Island Health - AKA: Vancouver Island Health Authority (VIHA)Regional designated agency responsible for responding and investigating reports of possible abuse, neglect, and self-neglect involving adults unable to seek support and assistance on their own due to restraint, physical or mental limitation, illness, disease, ...
Other services from Island Health
- Reports of suspected abuse or neglect of adults can be made to the Public Guardian office in situations of financial abuse. The Public Guardian is the only office that ultimately has the authority to handle financial abuse, legal issues, and health care decisi...
Other services from Ministry of Attorney General
- Association representing housing co-ops in BC. Provides member co-ops with support, education, resources, consultation/mediation, news updates, advocacy, and group buying. Also provides an online directory of all BC housing co-ops. Administers two programs tha...
- Provides counselling for adults, children/youth, couples, and families who are experiencing family re-organization, which may include separation, divorce, or transition to a new family structure. Also offers counselling for couples who are working through conf...
Other services from Family Services of Greater Victoria
- Provides support, outreach, and counselling services to youth, ages 12 to 19, and their parents and caregivers. Objective is to provide the necessary interventions and mediation required to support the safety, well-being, and reunification of youth and their f...
Other services from Victoria Youth Empowerment Society (YES)
- Responds to children, youth, and families who are affected by child abuse, as well as trauma from abuse or from witnessing family violence. Offers individual and group sessions for children and youth, as well as group sessions for non-offending parents. Sexual...
Other services from
- Family OutreachProvided by: James Bay Community ProjectOffers free information, referral, and support services related to parenting or family concerns. Services include long- and short-term support for parents and/or children, advocacy, family drop-in and parenting programs. Outreach available in-home to families ...
Other services from James Bay Community Project
- Professional counsellors provide support to families experiencing challenges. Family Development Counselling supports families who are in the care of (or about to come into the care of) the Ministry of Children and Family Development (MCFD) to develop stronger...
Other services from Beacon Community Services
- Confidential database containing all civil and criminal protection orders issued in BC. Ensures that police have 24-hour access to accurate, current information on peace bonds and civil restraining orders. Goal is to contribute to the reduction of violence aga...
Other services from Ministry of Attorney General
- Provides short-term financial help for low-to-moderate income households at risk of losing their housing due to a temporary financial crisis. Must be 19 years of age or older and a resident of Greater Victoria (or a resident moving to Greater Victoria). Small,...
Other services from Community Social Planning Council
- Provides free individual and group counselling for children and youth ages three to 18 who have been exposed to family violence. Helps children and youth understand their emotions, discuss their trauma develop a safety plan, recognize their strengths, increase...
Other services from Victoria Women's Transition House Society
- Serves women (including transgender women, Two-Spirit, and non-binary individuals) with or without children, who have experienced or are experiencing intimate partner violence, as well as older women experiencing elder abuse. The Community Education Program pr...
Other services from
- Supports the well-being of Aboriginal children, youth, and families, especially those who are vulnerable, through child protection services. Also offers family support services. Other services coordinated through central provincial offices include intake and s...
Other services from Ministry of Children and Family Development (MCFD) - Victoria
- Provides family law information, education, and advocacy to low-income women (cisgender and transgender) who have experienced domestic violence or abuse and who do not qualify for Legal Aid. Provides time limited free consultation; does not provide legal advic...
Other services from Victoria Women's Transition House Society
- Provides affordable, income-based counselling services to individuals, couples, children, youth, and families around a variety of issues, including anxiety, depression, grief and loss, end-of-life, self-esteem, abuse, and family conflict. Services are provided...
- Youth ServicesProvided by: Thrive Social Services SocietyProvides support services for youth ages 12 to 19 and/or their parents/caregivers, who currently have an open file with the Ministry of Children and Family Development (MCFD) through their protection or youth guardianship programs. Offers services for skill de...
Other services from Thrive Social Services Society
- Serves parents who require support, guidance, feedback, and skills development to improve family functioning and ensure safe and healthy living environments for their children. Services are intended to reduce the identified risk of abuse and/or neglect of chil...
Other services from Thrive Social Services Society
- A service for all genders that provides caring and accessible emotional support, information, and referrals to those who have been impacted by gender-based violence, either by directly experiencing it, through causing harm to someone, or knowing someone who ha...
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