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  1. A non-refundable tax credit that provides support for people who are caring for a spouse, common-law partner, or dependant with a physical or mental impairment. It is not available for non-infirm seniors who reside with their adult children or grandchildren. E...
  2. Provides general information about the Canada Child Benefit, BC Childhood Opportunity Benefit, Yukon Child Benefit, Child Disability Benefit, and Children's Special Allowances. Hours are 9 am to 5 pm Pacific time, Monday to Friday; automated callback service i...
  3. A refundable tax credit that helps individuals and families who are working and earning a low income. CWB includes a basic amount and a disability supplement, and is claimed when income tax return is filed. Phone line hours are 8 am to 8 pm Monday to Friday, a...
  4. Provides free Tax Preparation Clinics, hosted by community organizations in collaboration with CRA. Volunteers are trained to prepare income tax and benefit returns for eligible individuals; requirement is a low or modest income and a simple tax situation. Tho...
  5. Secure online portal that allows individuals to track their refund, view or change their return, check benefit and credit payments, check their RRSP limit, set up direct deposit, receive online mail, change an address, and the like. Service is available from 3...
  6. Provides information about how to file an objection or appeal a Canada Pension Plan (CPP) or Employment Insurance (EI) assessment or determination, how to file an objection for a CPP/EI decision and confirm the timelines, and how to file an appeal to the Court...
  7. Provides information and referral about the T5 tax form. The Canada Revenue Agency (CRA) requires that tax slips be provided to all BC Income and Assistance (BCEA) recipients who have received more than $500 in provincial assistance during the tax year. Hours ...
  8. Provides information on tax credits and deductions available for persons with disabilities, their supporting family members, and their caregivers. Topics include Disability Tax Credit (DTC), medical expenses, disability supports deduction, Child Disability Ben...
  9. Provides in-person information and access to a wide range of federal government services and benefits related to employment, financial assistance, and personal identification. Includes programs that assist seniors, families and children, individuals with disab...
  10. Provides community planning and development, bylaw enforcement, permits and licensing, public works, and emergency services. The Winter Wise Program offers a real-time Snow Response Request tool to identify streets that need snow removal. Mayor: Richard Stewar...
  11. Provides in-person information and access to a wide range of federal government services and benefits related to employment, financial assistance, and personal identification. Includes programs that assist seniors, families and children, individuals with disab...
  12. Identifies local concerns and runs campaigns on neighbourhood issues in the Lower Mainland, which includes conducting door-to-door community organizing, and providing leadership training. Meetings are open to all, although small membership fee for further invo...
  13. Information and Referral ServicesProvided by: 411 Seniors Centre - AKA: Four Eleven Seniors Centre
    Trained volunteers provide information and referral to seniors age 55 and over regarding seniors income and other benefits (OAP, GIS, bus passes, SAFER), as well as assistance filling out forms. Also offers an income tax clinic from beginning of March until th...
  14. Access RDSPProvided by: Disability Alliance BC (DABC) - AKA: Disability Alliance BC Society
    Helps qualified persons with disabilities to save for long-term financial security, and enables people receiving social assistance to protect their assets and income. Assists individuals with disabilities to apply for a Disability Tax Credit (DTC) and a Regist...
  15. Advocacy AccessProvided by: Disability Alliance BC (DABC) - AKA: Disability Alliance BC Society
    Provides one-on-one assistance people with disabilities to apply for, and appeal the denial of, provincial (PWD) and federal (Canada Pension Plan) disability benefits. Files back-taxes for people with provincial disability benefits and helps people with the Di...
  16. Provides free year-round assistance to low income people with disabilities with simple income tax filings. Advocates help gather necessary documents, meet one-on-one to help file basic income tax returns, provide advice about filing income tax returns, and pro...
  17. Administers tax laws for the Government of Canada and for most provinces and territories; and various social and economic benefit and incentive programs delivered through the tax system. Information line provides general and account-specific information for in...