National helpline offers culturally appropriate services and supports including professional assessment and information and referral for all youth, but specifically to address the needs of Black youth. Service in French and other languages available upon reque...

Provides remote Canada-wide casework services to Muslim women and children experiencing trauma due to issues such as poverty, homelessness, gendered-based violence, intimate partner violence (IPV), and immigration/refugee status. Clients are matched with a cas...

A free online pre-arrival settlement program that provides online settlement information and orientation about life in Canada and referrals to both pre- and post-arrival services to adults and youth immigrating anywhere Canada. Clients can get information on a...

Supports the social and economic integration of newcomers in North Vancouver and West Vancouver, including refugee claimants, temporary foreign workers, post-secondary international students, provincial nominees who are not yet permanent residents, and recentl...

Volunteers ages 19 and up share their knowledge and experience of living on the North Shore by providing information about local resources, services and programs to new immigrants through a variety of group activities. Volunteers must be a North Shore resident...

Settlement workers provide new immigrants with information about living in Canada to help them become comfortable in their own community. Meets with newcomers individually and in workshop settings in North Vancouver and West Vancouver; sessions are held throug...

Provides settlement services for immigrant and refugee students in North Vancouver and West Vancouver attending Kindergarten to Grade 12, and their families. Helps students and families adjust and integrate into community, home, and schools. Services include s...

Youth settlement programs assist immigrant youth with specific information and orientation needs for their age group, ages eight to 12, and 13 to 18. Through Settlement Workshops, utilizing games, art, and other activities, youth are able to express their uniq...

Provides culturally sensitive services to adult immigrant and refugee women who have experienced or are at risk of abuse, violence, or threats. Services include information and referral, advocacy, peer/lay counselling, court accompaniment, and form completion ...

Provides a range of free services to newcomers (including immigrants, refugees, and refugee claimants) intended to help them learn about, settle, and integrate into their new community. Settlement services include peer support, accompaniment and home visits, i...

Offers recreation activities, services, and resources for youth ages nine to 24. Youth Drop-In provides a fun, safe, and social environment where youth can relax, learn, develop skills, make positive social connections, have access to community resources and b...

Serves the Francophone community in Vancouver by assistance in accessing legal services, orientation for newcomers to BC, help finding accommodation, and information and referral to community and government services. Offers emergency help with primary needs, s...

Provides outreach to address the issue of isolation amongst Chinese adults ages 65 or older living in the Downtown Eastside and Strathcona areas. Also serves Chinese individuals 45 years and older who are affected by chronic health issues and/or face financial...

Builds digital tools to empower communities in the pursuit of peace. Arrival Advisor is a free mobile app that helps refugees and immigrants in British Columbia find information and services to assist with their settlement. Information and services are tailore...

Offers settlement services to vulnerable adults and youth who are immigrants and refugees (protected persons and convention refugees) with multiple barriers, through a wraparound approach that includes providing one-on-one case management, group support, and e...

Provides a continuum of culturally appropriate care facilities, primarily for Chinese-speaking seniors. Operates two adult day programs (Chieng's Adult Day Centre and Jackson Lam Adult Day Centre); two assisted living residences (Austin Harris Residence and Ha...

Offers a social and support program linking Vietnamese-speaking seniors with programs at Britannia Centre. Also helps seniors access social and community services. Drop-in hours are 10 am to 4 pm on Tuesdays at the Adult 55+ Centre.

Supports the social and economic integration of newcomers who are not eligible to receive services from federally funded programs. Program serves refugee claimants, temporary foreign workers (excluding live-in caregivers), post-secondary international students...

Offers information and referral as well as emotional support over the phone in Cantonese and Mandarin as well as Korean, Farsi, Dari, and Ukrainian. Hours for Cantonese or Mandarin service are 10 am to 10 pm daily; hours for Korean, Farsi, Dari, and Ukrainian ...

Provides specialized trauma-informed services to address immediate critical needs and systems navigation for newcomers with complex barriers to settlement. Services include emergency and transitional housing support; emotional and clinical counselling; case ma...

Works with immigrant and refugee communities to deliver culturally appropriate health promotion programs and services for newcomers. Services include information and referral to health, community, and social services, and practical assistance in navigating hea...

Provides limited, temporary coverage of health-care benefits to protected persons, including resettled refugees, refugee claimants, and certain other groups who are not eligible for provincial or territorial health insurance. Basic coverage of resettled refuge...

A support line for refugees as well as service providers (including mental health and primary health professionals, settlement workers, and social service providers) working with refugees throughout British Columbia. Provides information, referrals, and case c...

Facilitates private sponsorship for refugees, supports private sponsors, and offers workshops on refugee issues. Services are delivered remotely by phone, email, and Zoom. Office hours are 9 am to 5 pm Monday to Friday.

Provides settlement services for immigrant and refugee students and their families in West Vancouver attending Kindergarten to Grade 12, and their families. Helps immigrant and refugee families adjust and integrate into community, home, and schools. Settlement...