Provides safe avenue for First Nations clients to provide feedback on health services delivered directly or funded by FNHA, or any BC public health care service. Outlines options available to clients, including restorative ways to heal from health care harms t...

Offers health care and support services to adults with acute, chronic, palliative, or rehabilitative health care needs, and supports the transition from hospital release to home life; intake, handled through a central phone number, is required to assess eligib...

Coordinates services for adults with developmental disabilities, adults with significant limitations in adaptive functioning and a diagnosis of either fetal alcohol spectrum disorder (FASD) or pervasive developmental disorder (PDD)/autism spectrum disorder (AS...

Offers health care and support services to adults with acute, chronic, palliative, or rehabilitative health care needs, and supports the transition from hospital release to home life; intake, handled through a central phone number, is required to assess eligib...

Provides individualized support to children, youth, and adults with various needs in their homes and local communities. Staff assist individuals in achieving identified goals and maximum independence. Services include support with daily living activities, hous...

Provides seniors, including those with developmental disabilities and early onset dementia, with a sense of security and engagement in the community. Individualized services focus on each person's unique strengths and qualities while providing therapeutic recr...

An online database that connects individuals, families, and agencies in BC with support workers in their communities. Community support workers assist people with disabilities and their families.

Acts as a point of contact to share feedback, compliments, or concerns regarding quality of care within the Fraser Health region. Formally registers complaints about patient care that have not been resolved at the service delivery level, works with the patient...

Central intake service line for home health care which offers health care and support services to adults with acute, chronic, palliative, or rehabilitative health care needs, and supports the transition from hospital release to home life; an intake assessment ...

An online directory listing of seniors care services that are provided by members of the BC Care Providers Association; includes resources on independent living, home health care (includes home support), assisted living, and long-term care. Lists both subsidiz...

A national, toll-free telephone service available to answer questions and give information about cancer treatment and side effects, clinical trials, coping with cancer, emotional support services, prevention, help in the community, and complementary therapies....

Provides specialized services to the elderly, and people with disabilities or health conditions. Services include personal care, medication assistance, assistance with mobilization and transfers, complex care, palliative care, respite care, dementia care, and ...

Addresses complaints about patient care that have not been successfully resolved by contacting the service provider. The office formally registers the complaint, works with the patient/family to identify a reasonable resolution, and provides an explanation abo...

The Patient Care Quality Review Board (PCQRB) Act established a Patient Care Quality Office (PCQO) in each health authority to receive and respond to patient concerns. The PCQO receives and reviews care quality complaints. If dissatisfied with how the complain...