Shelter and Street Help Line
Provided by: United Way BC Helpline Services
Service Description
Provides free, confidential, multilingual information and referral to people who are affected by homelessness in the Metro Vancouver, Fraser Valley, and Greater Victoria areas. Covers a wide variety of services including shelters, food, and other services to address the wide range of circumstances that can result in homelessness. Also publishes the Shelter List twice a day, seven days a week, with details about available shelter beds and mats for women, men, youth and families; the list is updated twice a day at around 11:30 am and 7:30 pm, and can be accessed on the website (https://bc.211.ca/shelter-lists). Telephone assistance, text messaging, and web chat (bc.211.ca/chat) are available 24 hours, seven days a week.
Service Location
- Physical address:n/a, Vancouver BCMailing address:Same as physical address
- 24-hour
2-1-1 - Text
2-1-1