Surrey Mental Health and Substance Use Urgent Care Response Centre

Provided by: Surrey Memorial Hospital

Service Description

Mental health and addictions care centre offering a patient-centered and culturally appropriate environment for adults age 19 and older who are in need of urgent care but do not require hospitalization. Services include rapid access to crisis stabilization, assessment, treatment initiation, and referral to community support services; staff work with clients to identify needs and build on coping skills and resilience while creating a treatment plan. Utilizes medication-assisted treatments (opioid agonist therapy) such as methadone. Also includes laundry and shower facilities, snacks, and a group room for healing circles (smudging ceremonies and drumming). Staffed by physicians, clinical counsellors, social workers, mental health workers, psychiatrists, nurses, homeless outreach workers, and a pharmacist; doctors and nurses can use Telehealth to access mental health and substance use care expertise in real time for clients. Self-referral or referral from a service provider accepted. Language interpretation service is available. Primarily serves Surrey, though serves Delta in the evenings and on weekends. Hours are 8:30 am to 8:30 pm daily. Services provided on a walk-in basis or by scheduled appointment; last walk-in appointment is at 7 pm.

Service Location