Surrey Welcome Hub (SWH)

Integrated community drop-in facility and 15-bed permanent shelter. Public washrooms and respite areas available 8 am to 11 pm daily. Shelter is for adults ages 19 and over. Wheelchair accessible, storage available. One pet is allowed in the shelter at a time. Shelter guests have access to meal, showers, harm reduction supplies, and overdose prevention site. Meals are served at 8 am to 9:30 am and 12 noon to 1:30 pm daily also welcome the community. Case work services available 8 am to 4 pm daily. Serves as intake for four shelters (Surrey Welcome Hub, SUMS Place, The Cove, and The Olive Branch). Intakes are at 10 am and 10 pm daily based on availability of beds. If beds are full, a lottery system will be used: guests must be at the hub at the stated times (names accepted for the lottery starting at 9:30 am and 9:30 pm). Names will be drawn as beds become available. This lottery process happens only when the number of guests looking for a bed exceeds the available beds. Transportation then provided to respective shelter. The hub is open from 8 am to 4 pm and from 6 pm to 11 pm daily.