Offers free courses including the RentSmart Certificate course which empowers tenants to understand their rights and responsibilities; communicate effectively with neighbours and roommates; budget to maintain their housing; and to understand how to look after ...

Website registry allows tenants to screen potential landlords to ensure they are familiar with the basics of the Residential Tenancy Act. Registered landlords will have completed a two-hour online course in order to be part of a searchable database for renters...

Certifies quality assurance for multi-unit residential rental apartments. Provides an online searchable registry of certified buildings. Office hours are 8:30 am to 4:30 pm Monday to Friday.

Serves as the voice of the rental housing industry in BC, fostering the effective exchange of information pertinent to the industry, and providing access to services and support to help owners and managers of rental housing mitigate risk and enhance their fina...

Provides free legal services to people who need help with a provincial human rights complaint. Also provides education and workshops to help people understand their rights and responsibilities under BC's Human Rights Code. The Clinic's Inquiry Line provides ba...

Offers free legal assistance and representation to qualifying low-income tenants appearing before the Residential Tenancy Branch. Provides assistance with contesting an eviction, disputing an illegal rent increase, seeking compensation for one's loss of quiet ...

Provides information on City of Vancouver renter protection policies and helps renters in locating building-specific information.

Works to promote, defend, and sustain civil liberties and human rights through policy work, education, and litigation. Website offers a wide range of accessible resources including handbooks, factsheets, and community workshops to provide public legal educatio...

A volunteer-run union that seeks to build a base of tenants throughout the city to establish political power to create change. Aim is to educate renters on their rights and provide practical and emotional support to tenants in dispute with their landlords. Adv...

Provides legal advocacy to low-income and vulnerable people living in the Downtown Eastside. Provides legal assistance in the areas of tenancy, income assistance, disability, Employment Insurance, old age pensions, and various administrative legal matters. Als...

Lawyers provide free legal advice and/or representation for the following: judicial review applications where a Supreme Court judge reviews a Residential Tenancy Branch (RTB) decision for a serious error or unfairness; enforcement of monetary orders through Sm...

Promotes the legal protection of residential tenants in British Columbia by providing information, education, support, and research on residential tenancy matters. Services include a Tenant Infoline, educational workshops/webinars, multilingual publications, a...

Offers a range of services to individuals and families who live in poverty or are at high risk of poverty; some services are for Jewish community, and some are open to all. ?Offers advocacy and care management to address a range of issues such as lack of incom...

Develops, manages, and administers a wide range of subsidized housing options for low-income seniors and families, Aboriginal people, people with disabilities, women and children at risk of violence, people experiencing homelessness, and new home buyers. Partn...

Oversees the relationship between landlords and tenants and is responsible for the administration of the Residential Tenancy Act and the Manufactured Home Park Tenancy Act. Provides information and tips to help landlords and tenants have successful tenancies. ...

Provides legal advice and support related to poverty, domestic violence, and crisis prevention. Areas of service include assistance with benefits, credits, and subsidies; tenancy-related issues; employment law and worker's rights; consumer law; debt issues; In...

Helps Tri-Cities, Anmore, and Belcarra residents who are or experiencing or at risk of homelessness to preserve their tenancy or help them look for a new home where appropriate. Services may include education about tenant rights and responsibilities, connectio...

Supports youth ages 16 to 19 to find, secure, and maintain safe and affordable housing while transitioning to adulthood. In-office services include advocacy, housing search assistance, moving assistance, and landlord mediation support. Service also provided at...

Outreach program that supports youth up to age 24 who are experiencing homelessness or are at risk of homelessness, and who fall outside of eligibility for funding from either Ministry of Children and Family Development (MCFD) or Housing First supports. Servic...

Provides basic, clear online information about provincial and federal disability benefits, income assistance and other income support programs, as well as tenancy, in order to empower people to advocate for themselves. Website contains frequently asked questio...

Serves as the voice of the rental housing industry in BC, fostering the effective exchange of information pertinent to the industry, and providing access to services and support to help owners and managers of rental housing mitigate risk and enhance their fina...

Protects individuals living in BC assisted living residences through the registration of residences, administration of assisted living health and safety standards, and investigation of complaints related to health and safety concerns. Seniors assisted living r...

Monitors and reviews system-wide issues affecting the well-being of seniors and raises awareness about resources available to them. Also makes recommendations to government and others who deliver seniors' services related to health care, personal care, housing...

Independent regulatory agency of the federal government responsible for promoting, protecting, and informing on human rights in Canada. Ensures that the principles of equal opportunity and non-discrimination in the workplace are followed in all areas of federa...