National helpline offers culturally appropriate services and supports including professional assessment and information and referral for all youth, but specifically to address the needs of Black youth. Service in French and other languages available upon reque...

Provides remote Canada-wide casework services to Muslim women and children experiencing trauma due to issues such as poverty, homelessness, gendered-based violence, intimate partner violence (IPV), and immigration/refugee status. Clients are matched with a cas...

A free online pre-arrival settlement program that provides online settlement information and orientation about life in Canada and referrals to both pre- and post-arrival services to adults and youth immigrating anywhere Canada. Clients can get information on a...

Provides limited, temporary coverage of health-care benefits to protected persons, including resettled refugees, refugee claimants, and certain other groups who are not eligible for provincial or territorial health insurance. Basic coverage of resettled refuge...

A support line for refugees as well as service providers (including mental health and primary health professionals, settlement workers, and social service providers) working with refugees throughout British Columbia. Provides information, referrals, and case c...

Facilitates private sponsorship for refugees, supports private sponsors, and offers workshops on refugee issues. Services are delivered remotely by phone, email, and Zoom. Office hours are 9 am to 5 pm Monday to Friday.

Provides a continuum of culturally appropriate care facilities, primarily for Chinese-speaking seniors. Operates two adult day programs (Chieng's Adult Day Centre and Jackson Lam Adult Day Centre); two assisted living residences (Austin Harris Residence and Ha...

Builds digital tools to empower communities in the pursuit of peace. Arrival Advisor is a free mobile app that helps refugees and immigrants in British Columbia find information and services to assist with their settlement. Information and services are tailore...

Administers the Immigration and Citizenship Act and related regulations, provides for the admission of immigrants and non-immigrants to Canada, and conducts citizenship testing and ceremony events. Issues passports, visas, electronic travel authorizations (eTA...

Provides information and support to refugees and refugee claimants in Canada who are seeking refugee status because of fear of persecution due to sexual orientation, gender identity, and/or HIV positive status. Facilitates private sponsorship for refugees thro...

Supports the social and economic integration of newcomers who are not eligible to receive services from federally funded programs. Program serves refugee claimants, temporary foreign workers (excluding live-in caregivers), post-secondary international students...

Offers information and referral as well as emotional support over the phone in Cantonese and Mandarin as well as Korean, Farsi, Dari, and Ukrainian. Hours for Cantonese or Mandarin service are 10 am to 10 pm daily; hours for Korean, Farsi, Dari, and Ukrainian ...

Offers settlement services to vulnerable adults and youth who are immigrants and refugees (protected persons and convention refugees) with multiple barriers, through a wraparound approach that includes providing one-on-one case management, group support, and e...

Provides specialized trauma-informed services to address immediate critical needs and systems navigation for newcomers with complex barriers to settlement. Services include emergency and transitional housing support; emotional and clinical counselling; case ma...

Serves the Francophone community in Vancouver by assistance in accessing legal services, orientation for newcomers to BC, help finding accommodation, and information and referral to community and government services. Offers emergency help with primary needs, s...

Provides outreach to address the issue of isolation amongst Chinese adults ages 65 or older living in the Downtown Eastside and Strathcona areas. Also serves Chinese individuals 45 years and older who are affected by chronic health issues and/or face financial...

Supports the social and economic integration of Francophone newcomers who are not eligible to receive services from federally funded programs. Program serves refugee claimants, temporary foreign workers, post-secondary international students, provincial nomine...

Provides pre-arrival and post-arrival settlement services to French-speaking permanent residents. Services include initial orientation, needs assessments by settlement officers, information and referral, employment services and community connections. Provides ...

Promotes access to French language health services by offering a directory of French-speaking health care professionals. Also offers French language workshops and resources to children, youth, and health care professionals. Promotes awareness and involvement o...

Provides services and programs to Japanese-Canadian adults ages 55 and over in Japanese and English. Services include information and resources in Japanese and English, Japanese language library, fitness and recreational activities, educational seminars, and h...

Offers free French-language settlement, integration, and employment assistance to Francophone immigrants who settle in BC; available to permanent residents, temporary foreign workers and students, refugees (protected persons and convention refugees), and Canad...

Provides free Jewish-informed system navigation and recovery services for individuals and families dealing with the effects of addiction. Offers workshops, presentations, and community forums throughout Vancouver. Also offers advocacy, counselling, recovery su...

Provides knowledgeable, gender-affirming, specialized health care to transgender and gender diverse people ages 15 and up. Youth ages 15 to 24, refugee claimants, and individuals with post-operative complications who live outside the VCH region will be conside...

Provides free peer support in Spanish and English by trained information and referral volunteers. Volunteers supply information and can assist with completing applications for federal and provincial benefits such as Old Age Security (OAS), Canada Pension Plan ...

Volunteer-driven organization supports Jewish and non-Jewish seniors ages 55 and over through information, peer support, social programming, networking, research, and system advocacy. Peer Support Services provides one-to-one emotional support by specially tra...