New Hours – 211 British Columbia

Starting June 30, 2025, 211 British Columbia Resource Navigators will be available to assist you by phone, text, or web chat during the following hours: 

🕘 Monday to Friday: 9:00 a.m. – 9:00 p.m. PT 
📅 Closed on statutory holidays 

We encourage you to reach out during these hours and a Resource Navigator will help you find the support and services you need. 

You can continue to explore 211 British Columbia’s comprehensive online database of community, social, and government resources at any time by visiting bc.211.ca. 

After-Hours Support

Outside of our operating hours, the following services are available: 

• 🌐 Search for resources anytime at bc.211.ca 

• 📧 Submit your inquiry by email, and we’ll respond the next business day 

• 📞 In emotional distress? Contact 310 Mental Health Support at 310-6789 (no area code required) 

• 🚨 In an emergency, dial 9-1-1 

Thank you for choosing 211 British Columbia—your trusted connection to local resources and support.