Contact Us
Get Help Finding Community Programs and Services
Dial or Text 2-1-1
If you need information or would like to be referred to community resources that can help you cope with challenges you’re facing, dial 2-1-1 or text 2-1-1 to connect with a resource Navigator.
It’s free, confidential, and available 24/7, 365 days a year.
Interpretation is available in 240+ languages and dialects when calling 2-1-1.
Alternatively, submit your inquiry by email to receive a response within 24 hours.
Email Us
Update or Suggest a Listing
To report incorrect information on the 211 resource database or suggest a new listing, email 211-updates@uwbc.ca.
To view the inclusion criteria for the resource database, check our Listing Inclusion Criteria.
General Information
Contact us by email at 211-info@uwbc.ca if you would like to:
- Ask questions about the 211 service,
- Report a technical problem with the website or one of our communications channels (phone, text web chat)
- Request promotional materials or book a 211 presentation by one of our team.
Media Inquiries
- Contact: Dara Hill, Senior Communications Specialist, United Way British Columbia
- Email: PR@uwbc.ca