ICBC (Insurance Corporation of BC)

3 services offered by: ICBC (Insurance Corporation of BC)

• ICBC Driver Licensing Offices

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  Provided by ICBC (Insurance Corporation of BC)
  2 other services offered by this agency

  Provides driver licensing services, including knowledge tests and road tests, renewals, updates, and replacements of driver licenses, delivers programs and campaigns on road safety issues such as impaired driving, senior drivers, speeding, auto crime, fraud, and pedestrian and vehicle safety; website has information and tips.

  Provides driver licensing services, including knowledge tests and road tests, renewals, updates, and replacements of driver licenses, delivers programs and campaigns on road safety issues such as impaired driving, senior drivers, speeding, auto crime, fraud, and pedestrian and vehicle safety; website has information and tips. Also collects fines on behalf of the provincial government; see website for details about payment options including online, by phone, in person, and by mail. Also issues BC Services Cards and BC Identification (BCID) cards. The BC Identification (BCID) card is picture ID available to BC residents ages 12 and over; see website for application details. Also issues the BC Services Card, an identification card with enhanced security features that enables BC residents to access Medical Services Plan (MSP) benefits, and access services that need photo ID. The services card can be combined with a BC driver's licence. Eligible adults 19 and older who currently have a CareCard can get a BC Services Card when they enroll in MSP, or when they renew their driver’s licence or BCID. There is no fee for a BC Services Card, though driver's licence fees still apply to BC Services Card combined with a driver's licence. Phone hours are 8 am to 6 pm Monday to Friday, and 9 am to 5 pm Saturdays; callback service is available. See website for Driver Licensing Office details, including addresses, phone numbers, and hours.

  Website

  • www.icbc.com/locators/driver-licensing-office?type=1&subtype=0

  Address

  • No address available

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• ICBC Fairness Commissioner

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  Provided by ICBC (Insurance Corporation of BC)
  2 other services offered by this agency

  Assess complaints from a neutral perspective to ensure that customers have been treated fairly based on ICBC's policies and procedures.

  Assess complaints from a neutral perspective to ensure that customers have been treated fairly based on ICBC's policies and procedures. Customers who have pursued all other steps in ICBC's fairness process may write or submit a complaint online to the Fairness Commissioner directly.

  Website

  • www.icbcfairnessofficer.com

  Address

  • No address available

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• ICBC Witness Reports and Fraud Tips Line

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  Provided by ICBC (Insurance Corporation of BC)
  2 other services offered by this agency

  Encourages the public to report suspicious, exaggerated, or fraudulent insurance claims and other fraudulent activity related to driver licensing, and vehicle licensing and registration.

  Encourages the public to report suspicious, exaggerated, or fraudulent insurance claims and other fraudulent activity related to driver licensing, and vehicle licensing and registration. Fraud tips can be reported online at https://onlinebusiness.icbc.com/eforms/dotcom/jsp/GEN508.jsp. Also handles witness reports. Witness information can also be submitted online at https://onlinebusiness.icbc.com/eforms/dotcom/jsp/witness_information.jsp. Tips and information can be reported confidentially and anonymously. Phone hours are 8 am to 8 pm Monday to Friday.

  Website

  • www.icbc.com/about-icbc/contact-us

  Address

  • No address available

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