Contact Us

For Help Finding Community Programs and Services

Dial or Text 2-1-1

If you need information or would like to be referred to community resources that can help you cope with challenges you're facing, dial or text 2-1-1 to connect with a resource Navigator.
It's free, confidential, and available 24/7, 365 days a year.
Interpretation is available in 240+ languages and dialects when calling 2-1-1.


Alternatively, submit your inquiry by email to receive a response within 24 hours. *Required fields

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For All General Information

  • Questions about the 211 service
  • Report a technical problem with the website or one of our communications channels (phone, text web chat)
  • Request promotional materials or book a 211 presentation by one of our team

Contact us by email:


To Update or Suggest a Listing

To report incorrect information on the 211 resource database or suggest a new listing, email
To view the inclusion criteria for the resource database, visit


Media Inquiries

Contact: Pinder Rehal, Public Relations Specialist, United Way British Columbia