Last Updated: November 25, 2021 4:00 pm (PST)
States of Emergency, Evacuation Orders and Alerts
See EmergencyInfoBC for current flooding information, including a summary of evacuation orders, alerts, and rescinds. Includes links to local government/authority websites for the most up-to-date information about local areas. Information also available in map format at EmergencyMapBC.
When required, an Emergency Operations Centre (EOC) will be opened by the Regional District to support the emergency or disaster. An EOC is responsible for various duties such as declaring states of local emergency (SOLEs) as well as issuing evacuation orders and alerts.
Emergency Support Services
Emergency Support Services (ESS)
Provides short-term basic support to eligible evacuees; for those unable to support themselves for the first 72 hours of an emergency, and do not have insurance coverage.
ESS Information Centre: 1-800-585-9559 (if line is busy, contact an ESS Reception Centre)
A list of activated ESS Reception Centres can be found on EmergencyInfoBC website. The list is updated or changed as new information is made available.
Evacuee Registration and Assistance (ERA) is an online platform to help people who have been displaced register as an evacuee. The site links to a form for people who have been instructed to self-register for ESS. Assistance with self-registration can be obtained by calling ESS Information Centre: 1-800-585-9559.
Emergency Management BC provides government support for livestock relocation.
Provides links to websites of Regional Districts currently affected by flooding in BC, including evacuation orders, alerts, and rescinds. EmergencyInfoBC also has information about flood preparation, safety, and emergency services.
Visit them online: https://www.emergencyinfobc.gov.bc.ca/current-flooding-information-2/
Twitter @EmergencyInfoBC: https://twitter.com/EmergencyInfoBC
ServiceBC Support Line
Information and referral services related to the BC Floods; answers inquiries about emergency support services, disaster financial assistance, insurance, road conditions, mental health supports, agriculture, and water quality etc.
Services are available in various languages by interpretation, hours are 7:30 am to 5 pm, and can be reached at 1-833-376-2452.
Website offers self-serve information on various topics related to BC’s response to floods and mudslides.
River Forecast Centre
During periods of high risk of flooding in BC, the River Forecast Centre provides information on current and forecast streamflow conditions, including flood advisories and warnings. http://bcrfc.env.gov.bc.ca/warnings/index.htm
Information on current road conditions: www.drivebc.ca
Drinking water safety/advisories
Safety tips, and important information regarding power outages: https://www.bchydro.com/safety-outages/power-outages.html
Canadian Red Cross
Providing one-time financial assistance to households who were evacuated from their primary home due to flooding and extreme weather event that occurred Nov 14 to 16, 2021. The $2,000 amount ($1,000 from the BC Government and $1,000 from the Red Cross) helps cover immediate needs related to evacuation and re-entry. Registration with the Red Cross is required: call 1-800-863-6582 between 8 am and 8 pm, seven days a week.
Replacing Personal Identification
ICBC is waiving replacement fee to obtain new driver’s license, BC Services Card, and BC identification card.
Insurance Bureau of Canada (IBC)
IBC can answer insurance questions related to flooding in BC
Phone: 1-844-2ask-IBC (1-844-227-5422)
Disaster Financial Assistance
Those impacted by recent flooding may apply to the Province for Disaster Financial Assistance (DFA) where losses could not be insured or where other programs are not available.
BC Economic Development Association
Livestock Industry Assistance
Livestock producers directly impacted by floods should contact their local industry association; contact information at Ministry of Agriculture, Food and Fisheries. Those not a member can contact AgriService BC emergency response line 1-888-221-7141
Bill credit and payment plans for evacuees: https://app.bchydro.com/accounts-billing/evacuee-help.html
Preparedness and Recovery
This is the government website for disaster readiness information. It has flood Information for homeowners and home buyers, including tips on preparing for floods, and protecting your home and property. https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/preparedbc/know-your-hazards/floods
Clean Up and Returning Home
HealthLink BC has a document outlining health hazards associated with a flood along with information on safety returning home after a flood.
BC Society for the Prevention of Cruelty to Animals (BCSPCA)
Stress and Mental Well-being
Through 310Mental Health Support, the Crisis Line Association of BC (CLABC) offers 24-hour emotional support and information and referral services, call 310-1234 (no area code required).
Emotional crisis support is also available through Crisis Services Canada; call 1-833-546-4566.
Canadian Mental Health Association (CMHA) offers mental health tips for you and your family on coping through a natural disaster emergency.
Bounce Back is a free CMHA program teaching effective skills to overcome symptoms of mild to moderate depression or anxiety and improve their mental health; suitable for people who have suffered fear, anxiety and loss from stressful events such as a disaster.
Canadian Disaster Animal Response Team (CDART)
Contact for pet supplies and/or assistance with animal concerns.
Mortality Disposal Hotline
Assists producers needing help disposing of animal remains. Phone: 604-302-4830
Social Media (updates, resources, support)
BC Wildfire and Flood Support Group - https://www.facebook.com/groups/BC.Wildfire.Evacuee.Support
BC and Alberta Emergency Livestock/Animal/Horse Evacuation Support Group -https://www.facebook.com/groups/BCsEmergencyLIvestockAnimalEvacuationGroup/
Fraser Valley - https://www.facebook.com/groups/1728308954030612/
The Flooding in Southern British Columbia, Canada - https://www.facebook.com/crisisresponse/650867985908031/?alias=650867985908031&source=search
Abbotsford - https://www.facebook.com/groups/273516764191067/
Chilliwack - https://www.facebook.com/groups/goodlifeinchilliwack
For those looking to donate goods and services may want to connect with local organizations, some suggestions may be found on local government websites. Other ways to find places accepting donations of food, goods, and services would be to check social media channels such as Facebook groups (see above).
United Way British Columbia (UWBC) - United for BC Flood Response Fund
Canadian Red Cross - donate online British Columbia Floods and Extreme Weather Appeal, by calling 1-800-418-1111, or by texting BCFLOODS to 30333.
Abbotsford Community Foundation - Abbotsford Disaster Relief
Food Banks BC - Emergency BC Flood Relief
BCSPCA - Emergency Flood Relief
GoFundMe has set-up a centralized page, How to help those affected by BC Flooding, for those who have been affected by the BC flooding, it lists verified fundraisers seeking to rebuild and recover from this natural disaster.
Many community organizations are also fundraising for individuals and communities impacted by the flooding.
Page last updated Nov. 25 at 4:00 pm (PST)
Photo Credit: B.C. Ministry of Transportation and Infrastructure