BC Floods - November 2021

Last Updated: November 25, 2021 4:00 pm (PST)

States of Emergency, Evacuation Orders and Alerts

See EmergencyInfoBC for current flooding information, including a summary of evacuation orders, alerts, and rescinds. Includes links to local government/authority websites for the most up-to-date information about local areas. Information also available in map format at EmergencyMapBC.

When required, an Emergency Operations Centre (EOC) will be opened by the Regional District to support the emergency or disaster. An EOC is responsible for various duties such as declaring states of local emergency (SOLEs) as well as issuing evacuation orders and alerts.


Emergency Support Services

Emergency Support Services (ESS)

Provides short-term basic support to eligible evacuees; for those unable to support themselves for the first 72 hours of an emergency, and do not have insurance coverage.

ESS Information Centre: 1-800-585-9559 (if line is busy, contact an ESS Reception Centre)

A list of activated ESS Reception Centres can be found on EmergencyInfoBC website. The list is updated or changed as new information is made available.

Evacuee Registration and Assistance (ERA) is an online platform to help people who have been displaced register as an evacuee. The site links to a form for people who have been instructed to self-register for ESS. Assistance with self-registration can be obtained by calling ESS Information Centre: 1-800-585-9559.

Emergency Management BC provides government support for livestock relocation.


Information Sources

EmergencyInfoBC

Provides links to websites of Regional Districts currently affected by flooding in BC, including evacuation orders, alerts, and rescinds. EmergencyInfoBC also has information about flood preparation, safety, and emergency services.

Visit them online: https://www.emergencyinfobc.gov.bc.ca/current-flooding-information-2/

EmergencyMapBC: https://www.arcgis.com/apps/webappviewer/index.html?id=950b4eec577a4dc5b298a61adab41c06

Twitter @EmergencyInfoBC: https://twitter.com/EmergencyInfoBC

ServiceBC Support Line

Information and referral services related to the BC Floods; answers inquiries about emergency support services, disaster financial assistance, insurance, road conditions, mental health supports, agriculture, and water quality etc.

Services are available in various languages by interpretation, hours are 7:30 am to 5 pm, and can be reached at 1-833-376-2452.

Website offers self-serve information on various topics related to BC’s response to floods and mudslides.

River Forecast Centre

During periods of high risk of flooding in BC, the River Forecast Centre provides information on current and forecast streamflow conditions, including flood advisories and warnings. http://bcrfc.env.gov.bc.ca/warnings/index.htm

Drive BC

Information on current road conditions: www.drivebc.ca

Drinking water safety/advisories

Fraser Health

Interior Health

Island Health

Northern Health

Vancouver Coastal Health

BC Hydro

Safety tips, and important information regarding power outages: https://www.bchydro.com/safety-outages/power-outages.html


Financial Assistance/Information

Canadian Red Cross

Providing one-time financial assistance to households who were evacuated from their primary home due to flooding and extreme weather event that occurred Nov 14 to 16, 2021. The $2,000 amount ($1,000 from the BC Government and $1,000 from the Red Cross) helps cover immediate needs related to evacuation and re-entry. Registration with the Red Cross is required: call 1-800-863-6582 between 8 am and 8 pm, seven days a week.

Replacing Personal Identification

ICBC is waiving replacement fee to obtain new driver’s license, BC Services Card, and BC identification card.

Insurance Bureau of Canada (IBC)

IBC can answer insurance questions related to flooding in BC
Phone: 1-844-2ask-IBC (1-844-227-5422)
Website: http://www.ibc.ca/bc/

Disaster Financial Assistance

Those impacted by recent flooding may apply to the Province for Disaster Financial Assistance (DFA) where losses could not be insured or where other programs are not available.

Information regarding DFA may be obtained from:
Emergency Management BC
Phone: 1-888-257-4777
Email: dfa@gov.bc.ca
Website: www.gov.bc.ca/disasterfinancialassistance

BC Economic Development Association

Resources for Flood impacted Individuals and Businesses(Google Doc)

Livestock Industry Assistance

Livestock producers directly impacted by floods should contact their local industry association; contact information at Ministry of Agriculture, Food and Fisheries. Those not a member can contact AgriService BC emergency response line 1-888-221-7141

BC Hydro

Bill credit and payment plans for evacuees: https://app.bchydro.com/accounts-billing/evacuee-help.html


Preparedness and Recovery

PreparedBC

This is the government website for disaster readiness information. It has flood Information for homeowners and home buyers, including tips on preparing for floods, and protecting your home and property. https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/preparedbc/know-your-hazards/floods

Clean Up and Returning Home

HealthLink BC has a document outlining health hazards associated with a flood along with information on safety returning home after a flood.

Information on mould prevention and cleanup is available from Canada Mortgage and Housing Corporation and from HealthLink BC.

BC Society for the Prevention of Cruelty to Animals (BCSPCA)

Pet supplies and/or emergency boarding

Phone: 1-855-622-7722

Stress and Mental Well-being

Through 310Mental Health Support, the Crisis Line Association of BC (CLABC) offers 24-hour emotional support and information and referral services, call 310-1234 (no area code required).

Emotional crisis support is also available through Crisis Services Canada; call 1-833-546-4566.

Canadian Mental Health Association (CMHA) offers mental health tips for you and your family on coping through a natural disaster emergency.

Bounce Back is a free CMHA program teaching effective skills to overcome symptoms of mild to moderate depression or anxiety and improve their mental health; suitable for people who have suffered fear, anxiety and loss from stressful events such as a disaster.

Canadian Disaster Animal Response Team (CDART)

Contact for pet supplies and/or assistance with animal concerns.

Email: info@cdart.org

Mortality Disposal Hotline

Assists producers needing help disposing of animal remains. Phone: 604-302-4830


Social Media (updates, resources, support)

BC Wildfire and Flood Support Group https://www.facebook.com/groups/BC.Wildfire.Evacuee.Support

BC and Alberta Emergency Livestock/Animal/Horse Evacuation Support Group -https://www.facebook.com/groups/BCsEmergencyLIvestockAnimalEvacuationGroup/

Fraser Valleyhttps://www.facebook.com/groups/1728308954030612/

The Flooding in Southern British Columbia, Canada https://www.facebook.com/crisisresponse/650867985908031/?alias=650867985908031&source=search

Abbotsfordhttps://www.facebook.com/groups/273516764191067/

Chilliwackhttps://www.facebook.com/groups/goodlifeinchilliwack

Coquihalla https://www.facebook.com/groups/Coquihallaroadreports

Hopehttps://www.facebook.com/groups/hopebulletinboard


Donations

For those looking to donate goods and services may want to connect with local organizations, some suggestions may be found on local government websites. Other ways to find places accepting donations of food, goods, and services would be to check social media channels such as Facebook groups (see above).

Financial Donations

United Way British Columbia (UWBC) United for BC Flood Response Fund

Canadian Red Cross - donate online British Columbia Floods and Extreme Weather Appeal, by calling 1-800-418-1111, or by texting BCFLOODS to 30333.

Abbotsford Community Foundation Abbotsford Disaster Relief

Food Banks BC - Emergency BC Flood Relief

BCSPCA - Emergency Flood Relief

GoFundMe has set-up a centralized page, How to help those affected by BC Flooding, for those who have been affected by the BC flooding, it lists verified fundraisers seeking to rebuild and recover from this natural disaster. 

Many community organizations are also fundraising for individuals and communities impacted by the flooding. 


Page last updated Nov. 25 at 4:00 pm (PST)

Photo Credit: B.C. Ministry of Transportation and Infrastructure