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Service

Assisted Living Registry

Provided by Ministry of Health (MOH)
24 other services offered by this agency.

Assisted Living Registry

Registers assisted living residences, monitors their operations, and works with operators/registrants to ensure that they protect the health and safety of residents, investigates complaints, and takes action if necessary. Assisted living is semi-independent housing for adults who are able to make decisions on their own behalf but require some support with their day-to-day needs due to physical, mental health, or health challenges, or while in recovery from substance use. Residences must be registered if they are offering certain assisted living services in addition to hospitality services for more than two people. Complaints concerning the health or safety of a resident can be made by phone, email, or online (www2.gov.bc.ca/gov/content/health/assisted-living-in-bc/making-a-complaint). The website (connect.health.gov.bc.ca/assisted-living-residence) lists registered assisted living residences in BC, searchable by name and address or postal code; results can be filtered by city, Health Authority, and type of residence. Also provides a list of unregistered residences that have been substantiated to be in contravention of the Community Care and Assisted Living Act because they were operating without a registration when one was required.

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