Supports the well-being of children, youth, and families, especially those who are vulnerable, through child protection and child and youth mental health services. Also offers family support services, services for children and youth with support needs, and youth justice services, including youth probation. Other services coordinated through central provincial offices include intake and screening; helplines and after-hours support; resources and referral; funding and benefits programs; and specialized treatment for disabilities, mental health issues, and substance use. Serves the West Shore communities of Colwood, Highlands, Langford, Metchosin, and View Royal. Office hours are 9 am to 12 noon and 1 pm to 4 pm Monday to Friday.