Provides child and family support services in both child protection and non-protection situations. Services can include parenting support, education, and counselling. Child and Youth Mental Health (CYMH) services offer assessment and counselling for children and youth, up to 19 years of age, who have a mental illness. Also provides youth justice, youth agreement, and guardianship services, including bail supervision and specialized youth probation supervision through court referral. Serves Kelowna and area (Lake Country, Okanagan Centre, Oyama, Rutland, and Winfield). Walk-in intake hours are 9 am to 11 am and 1 pm to 3 pm Tuesdays. Office hours are 9 am to 12 noon and 1 pm to 4 pm Monday to Friday.