Gives hope and support to vulnerable individuals and families through the provision of social services and practical assistance focusing on the basic necessities of life. Helps meet the immediate and short-term needs of people in distress through emergency assistance with food, clothing, hygiene products, and household goods, as well as lay counselling, emergency disaster services, and income tax preparation. Offers access to shower and laundry facilities. Also provides access to internet, computers, phones, printers, and a fax machine. Serves coffee from 9:30 am to 4 pm and hot lunch from 12 noon to 1 pm daily. A Legal Aid Worker is on site on Tuesdays to assist with legal aid applications, navigating the judicial system, and court accompaniment. A Harm Reduction Worker from Island Health is on-site on Wednesdays; client access through front desk appointments. Spiritual care is available upon request. Drop-in centre hours are 8 am to 4 pm, seven days a week.