Service
Connecting Families Initiative
Provided by Innovation, Science, and Economic Development (ISED) Canada
2 other services offered by this agency.
Connecting Families Initiative
Participating internet service providers offer home internet services at reduced costs for pre-selected low-income families and seniors; note that eligible individuals will be notified by letter and cannot apply directly. $10 a month plan includes speeds of up to 10 megabits per second and up to 100 gigabits of data per month. $20 a month plan includes speeds of up to 50 megabits per second for download, 10 megabits per second for upload, and a minimum of 200 gigabits of data. Those who qualify can also request a low-cost digital device, while supplies last. Eligible households are randomly selected and will receive an offer letter from the Government of Canada. Eligible low-income families are receiving the maximum Canada Child Benefit (CCB), and low-income seniors are receiving the maximum Guaranteed Income Supplement (GIS); not everyone who meets this eligibility requirement will receive a letter. To claim offer, use access code in online portal or call to register. The access code is valid for the duration of the initiative, which ends March 31, 2027. Hours are 8:30 am to 5 pm Eastern Time, Monday to Friday.
Website
Contact
- Phone 1: 1-800-328-6189
- TTY: 1-866 694 8389
- Technical, website, and code support: 1-833-206-0599
Address
- No address available
Mailing Address
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Connected Canada Branch, CD Howe Building, West Tower, 1st Floor-235 Queen Street
Ottawa, ON, K1A 0H5