Provides early intervention to employers and workers following a traumatic workplace event such as a fatality, physical injury, robbery, or incident that causes emotional or psychological trauma. Mental health professionals provide help coping with the effects of a traumatic incident and can address strong emotions such as guilt, sadness, fear, or anger that workers may be experiencing. Following the initial intervention, may provide up to five hours of individual follow-up intervention if required. Anyone can request an intervention, and services can be provided up to three weeks from the date of the critical incident. Hours are 9 am to 11 pm, seven days a week.