Offers voluntary, referral-based support to children and youth ages six to 18 and their families or caregivers, addressing various challenges in home, school, peer interactions, and the community. Support workers create a safe environment for expression, foster emotional resilience, teach life skills and coping strategies, and address safety, behavioural, mental health, substance use, bullying, relationship, parenting, and in-school issues. Priority is given to families involved with Ministry of Children and Family Development (MCFD) with tailored, intensive outreach and prevention/intervention. Support workers collaborate with other professionals with consent. The program aims to empower clients, reduce family breakdowns, and connect them with additional resources. Youth group opportunities are also provided. Referrals are screened and may also be accepted from Child and Youth Mental Health (CYMH), Children and Youth with Support Needs (CYSN), Vancouver Island Health Authority (VIHA) Discovery Workers, or local Ladysmith schools. Self referral also accepted from youth ages 12 and up and family members. Offers flexible hours, Monday to Friday, to accommodate families' needs.