Provides BC residents with 24-hour daily access to non-emergency health information and advice via telephone and online services; serves people who are deaf or hard-of-hearing, and offers translation services in over 130 languages. Also provides information about community access points for eligible, at-risk individuals to access alternatives to toxic drug supply; service may also be accessed through an individual's existing doctor or nurse practitioner. Health Service Navigators help callers to access information on health services or connect callers with a nurse, dietitian, or pharmacist; advice is available on a 24-hour daily basis from registered nurses. Registered Dietitians offer a variety of services by telephone to help individuals and families in make healthy eating, food, and nutrition choices; they also provide information, education and counselling support, and answer a range of questions about foods, nutrients, supplements, food safety, and food security. Dietitians can provide individualized nutrition care plans to help with health conditions such as diabetes, heart disease, kidney disease, cancer, gastrointestinal conditions, and food allergies. Available from 9 am to 5 pm Monday to Friday. Requests for information can also be sent by email form at www.healthlinkbc.ca/healthy-eating-physical-activity/email-healthlinkbc-dietitian. Exercise Professionals can answer questions about physical activity and exercise, prescribe physical activity, and provide exercise advice or guidance to individuals of all ages and abilities. They also provide specialized services for pediatric and bariatric. Available by phone from 9 am to 5 pm Monday to Friday Pacific Time, or by email form at www.healthlinkbc.ca/health-services/healthlink-bc-811-services/physical-activity-services. HealthLink BC Files offer easy-to-understand fact sheets about public health and safety issues; available online in different languages or at health units and some healthcare offices.