Provides outreach support for people who experience severe substance abuse problems, chronic unmet medical needs, and multiple barriers for accessing services. Aim is to stabilize clients and connect them to appropriate long-term services. There is an inner-city intensive case management teams (ICMT) with referrals from VCH partners and St Paul's Hospital. The women's ICMT also accepts referrals from partnered community organizations; email is WomensICMT@vch.ca. Hours are 8:30 am to 4:30 pm Monday to Saturday.