Provides settlement services for immigrants and refugees (protected persons and convention refugees). Services include new immigrant orientation and referrals, Language Instruction for Newcomers to Canada (LINC) classes, public workshops, a legal aid advice program, community connections activities, labour market and employment services, and career mentoring for newcomers. Placement of new students is determined by testing administered by the Western ESL Services' LINC Assessment and Referral Centre. Service is available in English, Japanese, Mandarin, Cantonese, Tagalog, Korean, Spanish and Arabic. Hours are 9 am to 5 pm Monday to Friday and 9 am to 1 pm Saturdays.