TransLink Customer Information

TransLink Customer Information provides information about Metro Vancouver's transportation network, including roads, bridges, and public transportation, as well as busses, HandyDART, SeaBus, SkyTrain, and West Coast Express. Customer information phone hours are 6:30 am to 10 pm daily; twitter operating hours are 5:30 am to 12:30 am Monday to Friday, and 6:30 am to 11:30 pm Saturdays and Sundays. Trip planning is available online at translink.ca/tripplanner. Customers can also locate their bus in real-time through Next Bus at nb.translink.ca, or by texting the bus stop number (the 5 digits on the bus stop sign) and bus route to 33333 for next bus information at that stop. Lost Property is located at Stadium-Chinatown Station concourse. Interpretation is available in 300 languages. Hours are 8:30 am to 5 pm Monday to Friday and 12 noon to 4 pm Saturdays. For West Vancouver lost property queries, call 604-985-7777. For community shuttles servicing Langley and Tsawwassen First Nation, call 604-574-9396.