Our online update forms are back up and running! Service providers can now submit updates to their existing 211 BC listings through our online web forms. Visit For Service Providers → Update or Suggest a Listing, search for your existing listing, and select it to access the update form.

Team

211 British Columbia is operated by United Way BC Helpline Services. 

To contact our administration team, please email 211-info@uwbc.ca.

United Way BC Helpline Services is comprised of a dedicated and talented team of professionals.  

Our Resource Navigation team includes full and part-time call takers who compassionately and skillfully answer requests for information and referral.

Our Database Resource team dedicatedly ensures the accuracy of the 16,000+ agency and program records that make up our resource database and conducts resource research for topic-specific projects.

Employment opportunities are posted on the United Way BC website. See current career opportunities.

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