Service Provider

Canada Revenue Agency (CRA)

Administers tax laws for the Government of Canada and for most provinces and territories; and various social and economic benefit and incentive programs delivered through the tax system. A CRA account provides online access to income tax and benefit information as well as tax management services. Assistance by phone for personal taxes, benefits, and trusts is available from 6:30 am to 11 pm ET Monday to Friday and 7:30 am to 8 pm ET Saturdays. Enquiry line hours are 8 am to 8 pm Monday to Friday.

Website

www.canada.ca/en/revenue-agency

Contact

Enquiry Line (English): 1-800-959-8281
Enquiry Line (French): 1-800-959-7383
Yukon, Northwest Territories and Nunavut; calling from 867 area code (English and French): 1-866-426-1527
Tax Information Phone Service (TIPS): 1-800-267-6999
Automated service to order forms: 1-855-330-3305

Address

No address available

Mailing Address

No mailing address available

10 services offered by: Canada Revenue Agency (CRA)

Canada Caregiver Credit

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

A non-refundable tax credit that provides support for people who are caring for a spouse, common-law partner, or dependent with a physical or mental impairment.

A non-refundable tax credit that provides support for people who are caring for a spouse, common-law partner, or dependent with a physical or mental impairment. It is not available for non-infirm seniors who reside with their adult children or grandchildren. Eligible dependents are not required to live with the caregiver. The credit is claimed when income tax return is filed.
Website

canada.ca/caregiver-credit
Address

No address available
It is not available for non-infirm seniors who reside with their adult children or grandchildren. Eligible dependents are not required to live with the caregiver. The credit is claimed when income tax return is filed.

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Mailing Address

No mailing address available

Contact

Phone 1: 1-800-959-8281

TTY: 1-800-665-0354

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Canada Child Benefit

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Provides general information about the Canada Child Benefit, BC Family Benefit, Yukon Child Benefit, Child Disability Benefit, and Children's Special Allowances.

Provides general information about the Canada Child Benefit, BC Family Benefit, Yukon Child Benefit, Child Disability Benefit, and Children's Special Allowances. Hours are 6:30 am to 11 pm Eastern Time from Monday to Friday and 7:30 am to 8 pm Eastern Time Saturdays; automated callback service is available.
Website

canada.ca/canada-child-benefit
Address

No address available
Hours are 6:30 am to 11 pm Eastern Time from Monday to Friday and 7:30 am to 8 pm Eastern Time Saturdays; automated callback service is available.

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Mailing Address

Winnipeg Tax Centre, Post Office Box 14005, Station Main
Winnipeg, MB, R3C 0E3

Contact

English: 1-800-387-1193

French: 1-800-387-1194

Yukon, Northwest Territories and Nunavut; calling from 867 area code (English and French): 1-866-426-1527

Tax Information Phone Service (TIPS): 1-800-267-6999

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Canada Workers Benefit (CWB)

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

A refundable tax credit that helps individuals and families who are working and earning a low income.

A refundable tax credit that helps individuals and families who are working and earning a low income. CWB includes a basic amount and a disability supplement, and is claimed when income tax return is filed. Phone line hours are 8 am to 8 pm Monday to Friday (local time).
Website

www.canada.ca/en/revenue-agency/services/child-family-benefits/canada-workers-benefit.html?utm_campaign=not-applicable&utm_medium=vanity-url&utm_source=canada-ca_canada-workers-benefit
Address

No address available
CWB includes a basic amount and a disability supplement, and is claimed when income tax return is filed. Phone line hours are 8 am to 8 pm Monday to Friday (local time).

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Mailing Address

No mailing address available

Contact

Phone 1: 1-800-959-8281

TTY: 1-800-665-0354

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Canadian Dental Care Plan

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Helps to ease financial barriers to accessing oral health care for eligible Canadian residents who do not have access to dental insurance and an adjusted family net income of less than $90,000.

Helps to ease financial barriers to accessing oral health care for eligible Canadian residents who do not have access to dental insurance and an adjusted family net income of less than $90,000. Services covered include preventive, diagnostic, restorative, endodontic, prosthodontic, periodontal, and oral surgery. Eligibility criteria include having filed a tax return in the previous year. If applicant has a spouse or common-law partner, both must meet the eligibility criteria to qualify. Eligibility for children ages 18 and under will be determined by parent or guardian eligibility. Individuals who have access to dental coverage through provincial and/or federal government program can still qualify for the CDCP. Co-payment may be required, depending on adjusted family net income. Eligible participants will receive a member card and a benefit start date, typically within three months of applying. Annual renewal required to maintain uninterrupted coverage. Phone hours of operation are 8:30 am to 4:30 pm Monday to Friday; automated phone service is 24 hours daily. Program is managed by Sun Life.
Website

canada.ca/dental
Address

No address available
Services covered include preventive, diagnostic, restorative, endodontic, prosthodontic, periodontal, and oral surgery. Eligibility criteria include having filed a tax return in the previous year. If applicant has a spouse or common-law partner, both must meet the eligibility criteria to qualify. Eligibility for children ages 18 and under will be determined by parent or guardian eligibility. Individuals who have access to dental coverage through provincial and/or federal government program can still qualify for the CDCP. Co-payment may be required, depending on adjusted family net income. Eligible participants will receive a member card and a benefit start date, typically within three months of applying. Annual renewal required to maintain uninterrupted coverage. Phone hours of operation are 8:30 am to 4:30 pm Monday to Friday; automated phone service is 24 hours daily. Program is managed by Sun Life.

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Mailing Address

No mailing address available

Contact

Phone 1: 1-833-537-4342 Local 1

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Charities Directorate

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Provides general information about registered charities in Canada.

Provides general information about registered charities in Canada. Also investigates complaints about charities who may not be compliant. Hours are 9 am to 5 pm Pacific time, Monday to Friday.
Website

www.canada.ca/charities-list
Address

Ottawa, ON
Also investigates complaints about charities who may not be compliant. Hours are 9 am to 5 pm Pacific time, Monday to Friday.

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Mailing Address

c/o Charities Directorate, Canada Revenue Agency
Ottawa, ON, K1A 0L5

Contact

English: 1-800-267-2384

French: 1-888-892-5667

TTY (English and French): 1-800-665-0354

Fax: 613-954-8037

Email: CharitiesComplianceDivisi.LPRA@cra-arc.gc.ca

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Community Volunteer Income Tax Program (CVITP)

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Provides free Tax Preparation Clinics, hosted by community organizations in collaboration with CRA.

Provides free Tax Preparation Clinics, hosted by community organizations in collaboration with CRA. Volunteers are trained to prepare income tax and benefit returns for eligible individuals; requirement is a low or modest income and a simple tax situation. Those who are eligible for the service may include Aboriginals, social assistance recipients, newcomers to Canada, people with disabilities, seniors, and students. Services are generally offered between February and April each year across Canada; see website for location details, and virtual service options.
Website

www.canada.ca/taxes-help
Address

No address available
Volunteers are trained to prepare income tax and benefit returns for eligible individuals; requirement is a low or modest income and a simple tax situation. Those who are eligible for the service may include Aboriginals, social assistance recipients, newcomers to Canada, people with disabilities, seniors, and students. Services are generally offered between February and April each year across Canada; see website for location details, and virtual service options.

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Mailing Address

No mailing address available

Contact

English: 1-800-959-8281

French: 1-800-959-7383

Yukon (English and French): 1-866-426-1527

TTY (English and French): 1-800-665-0354

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GST/HST Credit

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Provides general information about the Canada Groceries and Essentials Benefit and Harmonized Sales Tax Credit (HST), the BC climate action tax credit (BCCATC), the BC Affordability Credit, and the Yukon Government carbon price rebate - Individuals (YGCPRI).

Provides general information about the Canada Groceries and Essentials Benefit and Harmonized Sales Tax Credit (HST), the BC climate action tax credit (BCCATC), the BC Affordability Credit, and the Yukon Government carbon price rebate - Individuals (YGCPRI). Hours are 9 am to 5 pm Pacific time, Monday to Friday; automated callback service is available 24 hours a day, seven days a week.
Website

www.canada.ca/gst-hst-credit
Address

No address available
Hours are 9 am to 5 pm Pacific time, Monday to Friday; automated callback service is available 24 hours a day, seven days a week.

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Mailing Address

No mailing address available

Contact

Phone 1: 1-800-387-1193

Tax Information Phone Service (TIPS): 1-800-267-6999

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Office of the Taxpayers' Ombudsperson

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Responsible for upholding taxpayer service rights; independent and impartial reviews of unresolved complaints from taxpayers about the service or treatment they have received from the Canada Revenue Agency.

Responsible for upholding taxpayer service rights; independent and impartial reviews of unresolved complaints from taxpayers about the service or treatment they have received from the Canada Revenue Agency. Office hours are 8:15 am to 4:30 pm Eastern time, Monday to Friday.
Website

www.oto-boc.gc.ca
Address

No address available
Office hours are 8:15 am to 4:30 pm Eastern time, Monday to Friday.

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Mailing Address

Office of the Taxpayers' Ombudsman, 1000-171 Slater Street
Ottawa, ON, K1P 5H7

Contact

Phone 1: 1-866-586-3839

TTY and VRS: 1-866-3839

Fax: 1-866-586-3855

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SimpleFile

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Free, secure service allows individuals to auto-file their income tax and benefit return by phone, digitally, or by paper.

Free, secure service allows individuals to auto-file their income tax and benefit return by phone, digitally, or by paper. Service is available to Canadians with low or fixed income whose tax situations remain unchanged from year to year. Eligible individuals receive an invitation letter in February containing the information required to use the service. See website for the February date when service opens for use each tax year.
Website

www.canada.ca/en/revenue-agency/campaigns/simplefile-pilot.html#h_3
Address

No address available
Service is available to Canadians with low or fixed income whose tax situations remain unchanged from year to year. Eligible individuals receive an invitation letter in February containing the information required to use the service. See website for the February date when service opens for use each tax year.

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Mailing Address

No mailing address available

Contact

Individual Tax Enquiries Line: 1-800-959-8281

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Tax Credits and Deductions for Persons with Disabilities

Provided by Canada Revenue Agency (CRA)
9 other services offered by this agency

Provides information on tax credits and deductions available for persons with disabilities, their supporting family members, and their caregivers.

Provides information on tax credits and deductions available for persons with disabilities, their supporting family members, and their caregivers. Topics include Disability Tax Credit (DTC), medical expenses, disability supports deduction, Child Disability Benefit (CDB), and the Registered Disability Savings Plan (RDSP). Hours are 9 am to 5 pm Pacific time, Monday to Friday; automated callback service is available 24 hours a day, seven days a week.
Website

www.canada.ca/en/revenue-agency/services/tax/individuals/segments/tax-credits-deductions-persons-disabilities.html?utm_campaign=not-applicable&utm_medium=vanity-url&utm_source=canada-ca_disability-credits-deductions
Address

No address available
Topics include Disability Tax Credit (DTC), medical expenses, disability supports deduction, Child Disability Benefit (CDB), and the Registered Disability Savings Plan (RDSP). Hours are 9 am to 5 pm Pacific time, Monday to Friday; automated callback service is available 24 hours a day, seven days a week.

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Mailing Address

No mailing address available

Contact

English: 1-800-959-8281

French: 1-800-959-7383

Yukon (Northern Service Centre, English and French): 1-866-426-1527

TTY: 1-800-665-0354

Submit an update about this service

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Canada Revenue Agency (CRA)

Website

Contact

Address

Mailing Address

10 services offered by: Canada Revenue Agency (CRA)

Canada Caregiver Credit

Website

Address

Mailing Address

Contact

Canada Child Benefit

Website

Address

Mailing Address

Contact

Canada Workers Benefit (CWB)

Website

Address

Mailing Address

Contact

Canadian Dental Care Plan

Website

Address

Mailing Address

Contact

Charities Directorate

Website

Address

Mailing Address

Contact

Community Volunteer Income Tax Program (CVITP)

Website

Address

Mailing Address

Contact

GST/HST Credit

Website

Address

Mailing Address

Contact

Office of the Taxpayers' Ombudsperson

Website

Address

Mailing Address

Contact

SimpleFile

Website

Address

Mailing Address

Contact

Tax Credits and Deductions for Persons with Disabilities

Website

Address

Mailing Address

Contact