Phone service is a connection to community-based Interior Health mental health and substance use services. Calls will be automatically routed to the nearest community MHSU centre, where staff will determine the caller's needs and connect them to the appropriate service. Voicemail may be left outside regular office hours (8:30 am to 4:30 pm Monday to Friday). Provides person centred, recovery oriented, trauma informed, and culturally safe services based on harm-reduction principles. Service offered in English.