Handles inquiries and registration for the Affordable Child Care Benefit program, a monthly payment that helps families in BC to meet the costs of child care. Families receive the same support, regardless of whether their child care is arranged or recommended by Ministry of Children and Family Services (MCFD), Indigenous Child and Family Service Agencies, or under Indigenous law. Household earnings must be less than $111,000. Must be a resident of BC to apply. Further eligibility requirements are must be either a Canadian citizen, permanent resident, convention refugee or person in need of protection. Benefit amounts are determined by factors like family size, type of child care, and income. Application is available online and must be renewed every year. Child Care Service Centre office hours are 8:30 am to 4:30 pm Monday to Friday.