Provides free, confidential, multilingual information and referral to community resources for people have experienced or witnessed racism in BC. Racist incidents may include acts of verbal or physical aggression, refusal of service, bullying, intimidation, or discrimination based on the colour of a person’s skin and/or their ethnocultural background. Resource navigators have completed trauma response and cultural sensitivity training and are available to listen to experiences, provide information about local supports, direct callers on next steps based on comfort level, and refer to services that best match caller needs. Telephone assistance is available 9 am to 5 pm Monday to Friday, excluding statutory holidays. For non-emergency support outside of operating hours, leave a message to receive a return call on the next business day. Funded and overseen by the Multiculturalism and Anti-Racism Branch of Ministry of Attorney General.