Provides access to justice interviewers, child support officers, and family justice counsellors who can help people dealing with issues related to separation and divorce including guardianship, parenting arrangements and contact with a child; child and spousal support; ownership of companion animals (pets); parenting after separation; resolving family disputes (including court and non-court processes); and protection orders for family violence.

All services are confidential and provided free of charge to parents and other family members. Staff can help assess needs, provide information about legal and related issues and refer individuals to services and resources that are available for their situation, including: self-help and information services; dispute resolution and mediation options; limited legal advice provided by onsite partners (Legal Aid BC); and community resources and agencies.

Help is available in person, or by phone or video, so families can receive service even if there isn't a Justice Access Centre nearby.

Justice Access Centres have a Self-Help Resource Room (SHRR) where anyone can access information or receive one-on-one assistance on family law issues, including information on legal issues, services, and court and non-court dispute resolution options. Staff can explain court procedures and provide access to court documents for those representing themselves in family-related legal proceedings. Provides a wide range of information and resources to serve patrons at any stage in their situation; services include Justice Interviewers who can provide legal information assistance with court documents; computers for research, accessing court forms and completing Parenting After Separation courses; family law reference materials; printers and photocopiers. Justice Access Centres do not deal with criminal issues or small claims court forms or filings.

Families can get help from Justice Access Centres even if they are not going to court. However, Justice Access Centres do provide services that are part of the Provincial Court process.

In Provincial Court Early Resolution Registries, there are Early Resolution Requirements for families who want to resolve a family law matter. Most parties to family law matters must complete a needs assessment with a family justice counsellor, a parenting education course, and a consensual dispute resolution session, if appropriate, before filing an application about a family law matter.

Family Justice Centres and Justice Access Centres provide services that meet these requirements. See the Early Resolution Registries, filing locations and Family Justice Services Division (FJSD) offices webpage for more location information.

The Surrey Justice Access Centre provides Early Resolution Services for the Surrey Provincial Court Registry.

Serves Langley, North Delta, Surrey, and White Rock. Hours are 8:00 am to 5:30 pm Monday to Friday. Due to Courthouse hours, drop-in not available before 8:30 am or after 4 pm. Virtual services may be available after 5:30 pm by appointment, please contact the JAC for details. The Self-Help Resource Room is open 8:30 am to 4:30 pm Monday to Friday. Hours subject to change. Individuals without an appointment are advised to phone ahead before dropping in.