Indigenous Services Canada (ISC)

7 services offered by: Indigenous Services Canada (ISC)

• Hope for Wellness Helpline

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  Provided by Indigenous Services Canada (ISC)
  6 other services offered by this agency

  A 24-hour telephone line offers confidential and culturally competent crisis intervention and counselling support for First Nations, Inuit, and Métis ​people across Canada.

  A 24-hour telephone line offers confidential and culturally competent crisis intervention and counselling support for First Nations, Inuit, and Métis ​people across Canada. Counsellors also work with callers to identify follow-up wellness supports they can access in their communities. A 24-hour online chat service is available on the website. Services are available in English and French, as well as Cree, Inuktitut, and Ojibway (Anishinaabemowin) upon request. The helpline is operated by Donna Cona, an Indigenous organization, and is funded by the Government of Canada.

  Website

  • www.hopeforwellness.ca

  Address

  • No address available

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• Indian Residential Schools Resolution Health Support Program (IRSRHSP) - Northern Region

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  Provided by Indigenous Services Canada (ISC)
  6 other services offered by this agency

  Provides cultural and emotional support, and mental health counselling services to survivors of Indian Residential Schools and the families of former students.

  Provides cultural and emotional support, and mental health counselling services to survivors of Indian Residential Schools and the families of former students. Supports include access to Elders, Knowledge Holders, traditional healers, and ceremonies. A treatment plan estimating duration and cost of counselling must be submitted for prior approval by a counsellor registered with Indigenous Services Canada before treatment begins. All survivors are eligible, regardless of Indigenous status or place of residence within Canada. Also offers health supports services to individuals affected by the trauma associated with their attendance at a Federal Indian Day School, as well as to survivors, family members, and those affected by the issue of missing and murdered Indigenous women and girls. Assistance with transportation may be offered when mental health counselling and cultural support services are not locally available. Serves the Yukon, Northwest Territories, and Nunavut.

  Website

  • www.sac-isc.gc.ca/eng/1581971225188/1581971250953

  Address

  • No address available

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• Jordan's Principle Service Coordinators

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  Provided by Indigenous Services Canada (ISC)
  6 other services offered by this agency

  Service coordinators work directly with families of First Nations children and youth to help them access services, products, and supports, and to submit Jordan’s Principle and Inuit Child First Initiative requests where appropriate.

  Service coordinators work directly with families of First Nations children and youth to help them access services, products, and supports, and to submit Jordan’s Principle and Inuit Child First Initiative requests where appropriate. Coordinators assess needs, facilitate early intervention, develop integrated care plans, connect children and families to needed services, support families, and involve relevant partners to address immediate service gaps; coordinators can also act as authorized representatives, and support appeals. No fees are charged for coordination service. Jordan's Principle is a federal framework that applies to all First Nations children and youth (up to age 19) living on or off reserve, as well as those in government care, with an identified need for a publicly funded health or social service. Health services include mental health services, home support and personal care, in-home nursing care, respite care, client assessment and case management, physiotherapy and occupational therapy, speech language therapy, in-home palliative care, medical supplies and equipment, and some nutritional supplements. Social services include meal programs/planning/preparation for children with special dietary needs, day programs, special education services, long-term care for children/youth with special needs, attendant care services, group care, non-medical transportation, and minor home repair or maintenance related to accessibility. Any individual can refer a child or youth who is not receiving needed health or social services by calling; inquiries receive an initial response within 12 to 48 hours. Northern Region hours are 8 am to 4 pm Eastern time Monday to Friday; National Contact Centre hours are 24 hours a day, seven days a week.

  Website

  • www.sac-isc.gc.ca/eng/1568396042341/1568396159824

  Address

  • No address available

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• Jordan’s Principle Enhanced Service Coordination Hub for BC

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  Provided by Indigenous Services Canada (ISC)
  6 other services offered by this agency

  Service coordinators across BC work directly with families of First Nations children and youth to help them access services, products, and supports, and to submit Jordan’s Principle and Inuit Child First Initiative requests where appropriate.

  Service coordinators across BC work directly with families of First Nations children and youth to help them access services, products, and supports, and to submit Jordan’s Principle and Inuit Child First Initiative requests where appropriate. Coordinators assess needs, facilitate early intervention, develop integrated care plans, connect children and families to needed services, support families, and involve relevant partners to address immediate service gaps; coordinators can also act as authorized representatives, and support appeals. No fees are charged for coordination service. The online Service Coordinator Directory (jordansprinciplehubbc.ca/service-coordinator-directory/#service-coordinator-map) provides contact details. Jordan's Principle is a federal framework that applies to all First Nations children and youth (up to age 19) living on or off reserve, as well as those in government care, with an identified need for a publicly funded health or social service. Health services include mental health services, home support and personal care, in-home nursing care, respite care, client assessment and case management, physiotherapy and occupational therapy, speech language therapy, in-home palliative care, medical supplies and equipment, and some nutritional supplements. Social services include meal programs/planning/preparation for children with special dietary needs, day programs, special education services, long-term care for children/youth with special needs, attendant care services, group care, non-medical transportation, and minor home repair or maintenance related to accessibility. Any individual can refer a child or youth who is not receiving needed health or social services by calling; inquiries receive an initial response within 12 to 48 hours. National Call Centre is available 24 hours a day, seven day a week. BC Region duty phone hours are 8 am to 4 pm Monday to Friday; on weekends and statutory holidays, it is monitored from 8 am to 3 pm to help with urgent and time-sensitive requests. Hosted by the BC Aboriginal Child Care Society (BCACCS).

  Website

  • jordansprinciplehubbc.ca

  Address

  • No address available

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• National Indian Residential School Crisis Line

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  Provided by Indigenous Services Canada (ISC)
  6 other services offered by this agency

  Provides culturally appropriate support and and crisis referral services to former residential school students and their families 24 hours a day, seven days a week..

  Provides culturally appropriate support and and crisis referral services to former residential school students and their families 24 hours a day, seven days a week.

  Website

  • www.sac-isc.gc.ca/eng/1584644191845/1584644225993

  Address

  • Ottawa, ON

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• On-Reserve Income Assistance Program - BC Region

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  Provided by Indigenous Services Canada (ISC)
  6 other services offered by this agency

  Assists on-reserve residents to cover the costs of their daily living and provides funding to access pre-employment supports.

  Assists on-reserve residents to cover the costs of their daily living and provides funding to access pre-employment supports. Delivered in accordance with the income assistance rates and eligibility of the individual's province of residence. Program is operated by Indigenous communities, organizations, and other service providers on behalf of Indigenous Services Canada (ISC). Applications are through community band offices. Call ahead to check in-person service availability.

  Website

  • www.sac-isc.gc.ca/eng/1100100035256/1533307528663

  Address

  • BC Regional Office, 501-1138 Melville Street
    Vancouver, BC, V6E 4S3

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• Post-majority Support Services for First Nations Youth and Young Adults

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  Provided by Indigenous Services Canada (ISC)
  6 other services offered by this agency

  Funds programs that help ensure that First Nations youth and young adults ages 26 or younger who are exiting care or have transitioned out of care have access to culturally appropriate supports that meet their needs and that promote their safety, security, and stability to develop necessary life skills.

  Funds programs that help ensure that First Nations youth and young adults ages 26 or younger who are exiting care or have transitioned out of care have access to culturally appropriate supports that meet their needs and that promote their safety, security, and stability to develop necessary life skills. Post-majority services focus on financial support; safe, stable, comfortable housing; learning, educational, and professional development opportunities; physical, mental, and social well-being; and (re)connection with land, culture, language, and community. In order to access supports through post-majority services, eligible First Nations youth and young adults should connect with their First Nation or a First Nations child and family service provider (geo.sac-isc.gc.ca/FNCFS-SEFPN). Serves BC and Yukon.

  Website

  • https://www.sac-isc.gc.ca/eng/1650377737799/1650377806807

  Address

  • BC Regional Office, 501-1138 Melville Street
    Vancouver, BC, V6E 4S3

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