Address
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Corporate Head Office, 333 Dunsmuir Street
Vancouver, BC, V6B 5R3
Mailing Address
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PO Box 8910
Vancouver, BC, V6B 4X3 -
6911 Southpoint Drive
Burnaby, BC, V3N 4X8
Provided by BC Hydro
10 other services offered by this agency
Generates, purchases, distributes, and sells electricity.
In person service hours are 8 am to 4 pm Monday to Friday.
Provided by BC Hydro
10 other services offered by this agency
Generates, purchases, distributes, and sells electricity.
Provided by BC Hydro
10 other services offered by this agency
Generates, purchases, distributes, and sells electricity.
In person service hours are 8 am to 4 pm Monday to Friday.
Provided by BC Hydro
10 other services offered by this agency
Generates, purchases, distributes, and sells electricity.
In person service hours are 8 am to 4 pm Monday to Friday.
Provided by BC Hydro
10 other services offered by this agency
Generates, purchases, distributes, and sells electricity.
In person service hours are 8 am to 4 pm Monday to Friday.
Provided by BC Hydro
10 other services offered by this agency
Generates, purchases, distributes, and sells electricity.
In person service hours are 8 am to 4 pm Monday to Friday.
Provided by BC Hydro
10 other services offered by this agency
Provides financial assistance to BC Hydro residential customers that are experiencing a temporary financial crisis, are behind on their BC Hydro bill payment, and have been disconnected or are facing disconnection despite attempts to make payments.
Temporary financial crisis may include situations such as loss of employment, unexpected medical expenses, or death of a family member.
The applicant must:
Provided by BC Hydro
10 other services offered by this agency
Provides free home energy assessments, products, rebates, and advice to help improve the comfort and efficiency of a home.
Products and upgrades for income-qualified households may include LED lightbulbs, high-efficiency showerheads, faucet aerators, insulating wrap for hot water pipes, clothes drying rack, carbon monoxide detectors, fridge replacements, home insulation, portable air conditioners (for medically heat-vulnerable individuals), heat pumps or heat pump water heaters, and high-efficiency gas furnace replacement (for eligible FortisBC gas customers only). Eligible households have a residential electricity account with BC Hydro, FortisBC, and select municipal electricity service providers. Homeowners living in a detached home, townhome, duplex, or mobile home are eligible to apply; renters may also apply with landlord consent. Proof of income is required for each household member ages 18 and up. See website for application details; completed intake forms can be sent by mail or email. Customer service hours are 7 am to 8 pm Monday to Friday, and 9 am to 5 pm Saturday.
Provided by BC Hydro
10 other services offered by this agency
Provides a free kit containing products that enable users to reduce home energy consumption and utility bills; includes items such as LED bulbs, weatherstripping, and high efficiency showerheads to help seal up drafts, save on lighting costs, and reduce water use.
Offered to BC Hydro and City of New Westminster customers in low- and moderate-income households; interested parties can check the online income qualification table to determine eligibility, and apply online or by phone. Customer service hours are 7 am to 8 pm Monday to Friday, and 9 am to 5 pm Saturdays.
Provided by BC Hydro
10 other services offered by this agency
Dispatches crews to assess, estimate, and repair power outage problems in BC.
Website includes map and list of current known outages. Outage reporting calls answered 24 hours a day, seven days a week. Also able to report outages online by logging in to BC Hydro account.
Provided by BC Hydro
10 other services offered by this agency
Operates recreation sites across BC.
Site activities and features include hiking, camping, swimming, boating, and fishing. Also operates visitor centres at two dams and a historic powerhouse site. Website provides maps and detailed information about recreation sites and visitor centres.