Service Provider

BC Mental Health and Substance Use Services

Provides specialized treatment for people in BC with severe mental health and substance use/addiction issues, people in custody, and people who have been referred by the courts for assessment and treatment. Individuals are referred to the service by health care professionals when they require more specialized treatment than that which is available in their community. Does not offer psychiatrist referrals or walk-in appointments. Also provides provincial leadership for system-wide improvement through health promotion and illness prevention; knowledge exchange; and research and academic teaching. Part of the Provincial Health Services Authority (PHSA).

Website

www.bcmhsus.ca

Contact

Phone 1: 604-829-8657
Email: bcmhsusinfo@phsa.ca

Address

1795 Willingdon Avenue
Burnaby, BC, V5C 6E3

Mailing Address

1795 Willingdon Avenue
Burnaby, BC, V5C 6E3

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7 services offered by: BC Mental Health and Substance Use Services

1800SUICIDE

Provided by BC Mental Health and Substance Use Services
6 other services offered by this agency

Provides a confidential, 24-hour crisis line, seven days a week, for people who are suicidal, are concerned for someone who might be suicidal, or have lost someone to suicide.

Provides a confidential, 24-hour crisis line, seven days a week, for people who are suicidal, are concerned for someone who might be suicidal, or have lost someone to suicide. Connects callers to the first available network partner. Callers may also be referred to their local crisis centre for additional support and information about community resources. Serves BC. Offers interpretation services for callers whose first language is not English.
Website

www.bcmhsus.ca/our-services/virtual-health-services/provincial-crisis-lines
Address

No address available
Connects callers to the first available network partner. Callers may also be referred to their local crisis centre for additional support and information about community resources. Serves BC. Offers interpretation services for callers whose first language is not English.

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Mailing Address

BC

Contact

Phone 1: 1-800-SUICIDE (1-800-784-2433)

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310Mental Health Support

Provided by BC Mental Health and Substance Use Services
6 other services offered by this agency

A network of crisis lines across BC providing 24-hour emotional support and information and referral to resource options relating to mental health concerns.

A network of crisis lines across BC providing 24-hour emotional support and information and referral to resource options relating to mental health concerns. The phone number requires no area code when dialed from anywhere in BC. Offers interpretation services for callers whose first language is not English.
Website

www.bcmhsus.ca/our-services/virtual-health-services/provincial-crisis-lines
Address

No address available
The phone number requires no area code when dialed from anywhere in BC. Offers interpretation services for callers whose first language is not English.

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Mailing Address

Burnaby, BC

Contact

24-hour (no area code required): 310-6789

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Heartwood Centre for Women

Provided by BC Mental Health and Substance Use Services
6 other services offered by this agency

90-day residential treatment program with 30 beds for women (including transgender, Two-Spirit, and non-binary people) ages 19 and older who have substance dependence with other health concerns including mental illness, chronic health conditions and histories of trauma.

90-day residential treatment program with 30 beds for women (including transgender, Two-Spirit, and non-binary people) ages 19 and older who have substance dependence with other health concerns including mental illness, chronic health conditions and histories of trauma. Serves women for whom community based treatment services may not have been effective or available, and who may have had many attempts at treatment across a wide range of services. Provides a safe treatment environment for women to establish a solid foundation of recovery, stabilize all health concerns, and plan for ongoing supported recovery in the community following discharge. Referrals accepted from health care professionals, counsellors, and social workers. Serves BC. Funded by Provincial Health Services Authority (PHSA).
Website

www.bcmhsus.ca/our-services/provincial-integrated-mental-health-addiction-programs/heartwood-treatment-centre
Address

BC Women's Hospital and Health Centre, 5th Floor-4500 Oak Street
Vancouver, BC, V6H 3N1
Serves women for whom community based treatment services may not have been effective or available, and who may have had many attempts at treatment across a wide range of services. Provides a safe treatment environment for women to establish a solid foundation of recovery, stabilize all health concerns, and plan for ongoing supported recovery in the community following discharge. Referrals accepted from health care professionals, counsellors, and social workers. Serves BC. Funded by Provincial Health Services Authority (PHSA).

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Mailing Address

5th Floor-4500 Oak Street
Vancouver, BC, V6H 3N1

Contact

Phone 1: 604-875-2424 Local 2032

Phone 2: 1-888-300-3088 Local 2032

Email: heartwood@cw.bc.ca

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Provincial Assessment Centre (PAC)

Provided by BC Mental Health and Substance Use Services
6 other services offered by this agency

10-bed inpatient facility offers multi-disciplinary mental health services for referred individuals ages 14 and older who are dually diagnosed with a developmental disability and a concurrent mental health concern, or behaviour issues.

10-bed inpatient facility offers multi-disciplinary mental health services for referred individuals ages 14 and older who are dually diagnosed with a developmental disability and a concurrent mental health concern, or behaviour issues. Provides psychiatric assessment and care, development of community care plans and behavioural safety plans, and transition planning. Referrals accepted from a CLBC analyst or facilitator, and for youth, by a clinician or worker from the Ministry of Children and Family Development (MCFD). Individuals admitted both voluntarily and involuntarily under the Mental Health Act. Length of admission may be two weeks to 90 days. Hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.bcmhsus.ca/mental-health-substance-use-services/provincial-assessment-centre
Address

h?y????t k??? sx?h?li? lel?m (The Healing Spirit House), 3rd Floor-2721 Lougheed Highway
Coquitlam, BC, V3C 4J2
Provides psychiatric assessment and care, development of community care plans and behavioural safety plans, and transition planning. Referrals accepted from a CLBC analyst or facilitator, and for youth, by a clinician or worker from the Ministry of Children and Family Development (MCFD). Individuals admitted both voluntarily and involuntarily under the Mental Health Act. Length of admission may be two weeks to 90 days. Hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

The Healing Spirit House, 3rd Floor-2721 Lougheed Highway
Coquitlam, BC, V3C 4J2

Contact

Phone 1: 604-660-0228

Fax: 604-775-1127

Email: PACReferrals@phsa.ca

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Provincial Substance Use Treatment Program

Provided by BC Mental Health and Substance Use Services
6 other services offered by this agency

Provides structured, supportive residential substance use treatment programs for individuals ages 19 years or over who have severe or high-risk substance use concerns that have not been successfully addressed at the community level.

Provides structured, supportive residential substance use treatment programs for individuals ages 19 years or over who have severe or high-risk substance use concerns that have not been successfully addressed at the community level. Program is 90 days with six to 12 months of aftercare support. Services include assessment, stabilization, treatment, education, family programs, and alternative therapies. Referral required through a health care professional. Individuals attend on a voluntary basis. Services are provided under contract by Phoenix Society in Surrey and Elizabeth Fry Society of Greater Vancouver in Abbotsford; see independent listings for details.
Website

www.bcmhsus.ca/health-professionals/make-referral/provincial-specialized-substance-use-program-adults-referral
Address

No address available
Program is 90 days with six to 12 months of aftercare support. Services include assessment, stabilization, treatment, education, family programs, and alternative therapies. Referral required through a health care professional. Individuals attend on a voluntary basis. Services are provided under contract by Phoenix Society in Surrey and Elizabeth Fry Society of Greater Vancouver in Abbotsford; see independent listings for details.

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Mailing Address

1795 Willingdon Avenue
Burnaby, BC, V5C 6E3

Contact

Email: accessandflow@phsa.ca

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Red Fish Healing Centre for Mental Health and Addiction

Provided by BC Mental Health and Substance Use Services
6 other services offered by this agency

Offers 105-bed residential treatment for adults ages 19 and over affected by both substance use and mental health issues.

Offers 105-bed residential treatment for adults ages 19 and over affected by both substance use and mental health issues. Program is designed for individuals with severe and complex substance use and mental health issues, who have challenges maintaining sobriety, and whose treatment needs are beyond what their local community health resources or health authority can meet. Length of stay varies depending on needs, but is typically six to nine months duration. Residents receive trauma-informed, culturally safe care that focuses on mental and physical wellness, as well as support with their recovery and healing journey so they can gradually transition to care in the community. Accepts voluntary and involuntary (certified under BC's Mental Health Act) clients. Accepts clients on probation as well as those using Opioid Agonist Treatment (OAT). Referral from a physician or other health professional is required; see website for more information and referral forms. The centre also includes research, education, virtual health, and teaching spaces. Wheelchair accessible. Offered in partnership with Kiwikwetlem First Nation. Serves BC. Office hours are 8 am to 4 pm Monday to Friday; reception hours are 7 am to 8 pm Monday to Friday. Visiting hours are 3 pm to 4:30 pm and 6 pm to 8 pm Monday to Friday, and 1 pm to 4:30 pm and 6 pm to 8 pm Saturdays, Sundays, and holidays.
Website

www.bcmhsus.ca/our-services/provincial-integrated-mental-health-addiction-programs/red-fish-healing-centre
Address

8-2745 Lougheed Highway
Coquitlam, BC, V3C 4J2
Program is designed for individuals with severe and complex substance use and mental health issues, who have challenges maintaining sobriety, and whose treatment needs are beyond what their local community health resources or health authority can meet. Length of stay varies depending on needs, but is typically six to nine months duration. Residents receive trauma-informed, culturally safe care that focuses on mental and physical wellness, as well as support with their recovery and healing journey so they can gradually transition to care in the community. Accepts voluntary and involuntary (certified under BC's Mental Health Act) clients. Accepts clients on probation as well as those using Opioid Agonist Treatment (OAT). Referral from a physician or other health professional is required; see website for more information and referral forms. The centre also includes research, education, virtual health, and teaching spaces. Wheelchair accessible. Offered in partnership with Kiwikwetlem First Nation. Serves BC. Office hours are 8 am to 4 pm Monday to Friday; reception hours are 7 am to 8 pm Monday to Friday. Visiting hours are 3 pm to 4:30 pm and 6 pm to 8 pm Monday to Friday, and 1 pm to 4:30 pm and 6 pm to 8 pm Saturdays, Sundays, and holidays.

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Mailing Address

No mailing address available

Contact

Phone 1: 604-524-7100

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Reproductive Mental Health Services

Provided by BC Mental Health and Substance Use Services
6 other services offered by this agency

Assesses, treats, and supports women and their families who are dealing with mental health disorders and psychological difficulties related to pregnancy and following the birth of their baby up to one year postpartum.

Assesses, treats, and supports women and their families who are dealing with mental health disorders and psychological difficulties related to pregnancy and following the birth of their baby up to one year postpartum. Also offers group educational sessions about premenstrual dysphoric disorder (PMDD). Provides one pre-pregnancy planning session for those with existing mental health disorders. Referrals accepted from physicians, nurse practitioner or midwife. Patients must have a family physician for ongoing health care management. Serves Vancouver and communities in BC outside of the Lower Mainland (Northern Health and Interior Health). Hours are 9 am to 4:30 pm Monday to Friday.
Website

reproductivementalhealth.ca
Address

Room P1-228 - Health Minds Centre, Entrance 81-4500 Oak Street
Vancouver, BC, V6H 3N1
Also offers group educational sessions about premenstrual dysphoric disorder (PMDD). Provides one pre-pregnancy planning session for those with existing mental health disorders. Referrals accepted from physicians, nurse practitioner or midwife. Patients must have a family physician for ongoing health care management. Serves Vancouver and communities in BC outside of the Lower Mainland (Northern Health and Interior Health). Hours are 9 am to 4:30 pm Monday to Friday.

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Mailing Address

4500 Oak Street
Vancouver, BC, V6H 3N1

Contact

Phone 1: 604-875-2025

Fax: 604-875-3115

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BC Mental Health and Substance Use Services

Website

Contact

Address

Mailing Address

7 services offered by: BC Mental Health and Substance Use Services

1800SUICIDE

Website

Address

Mailing Address

Contact

310Mental Health Support

Website

Address

Mailing Address

Contact

Heartwood Centre for Women

Website

Address

Mailing Address

Contact

Provincial Assessment Centre (PAC)

Website

Address

Mailing Address

Contact

Provincial Substance Use Treatment Program

Website

Address

Mailing Address

Contact

Red Fish Healing Centre for Mental Health and Addiction

Website

Address

Mailing Address

Contact

Reproductive Mental Health Services

Website

Address

Mailing Address

Contact