Service Provider

Ministry of Labour

Promotes fair, healthy, and safe labour and employment relationships in support of a strong, sustainable, and innovative economy. Responsible for administration and enforcement of BC's labour and employment statutes, including the Labour Relations Code, Employment Standards Act, and Workers' Compensation Act. Also has legislative responsibility for WorkSafe BC, the BC Labour Relations Board, the Employment Standards Branch, and the Workers' Compensation Appeal Tribunal.

Website

www2.gov.bc.ca/gov/content/governments/organizational-structure/ministries-organizations/ministries/labour

Contact

General Enquiries: 250-953-0910
Service BC (Victoria): 250-387-6121
Service BC (elsewhere in BC): 1-800-663-7867
Service BC TTY (elsewhere in BC): 1-800-661-8773
Phone 5: 250-356-1346
Fax: 250-356-5186
Email: LBR.Minister@gov.bc.ca

Address

No address available

Mailing Address

PO Box 9594 Stn Prov Govt
Victoria, BC, V8W 9K4

6 services offered by: Ministry of Labour

BC Workers' Advisers Office

Provided by Ministry of Labour
5 other services offered by this agency

Provides workers in BC and their dependants with free independent advice, assistance, representation, training, and mentoring with respect to workers' compensation issues; operates independently of WorkSafeBC.

Provides workers in BC and their dependants with free independent advice, assistance, representation, training, and mentoring with respect to workers' compensation issues; operates independently of WorkSafeBC. The Worker Portal provides a fast and secure way to send and receive information. Regional offices are located in Campbell River, Kamloops, Kelowna, Nanaimo, Nelson, Prince George, Richmond, and Victoria. Hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www2.gov.bc.ca/gov/content/employment-business/employment-standards-advice/personal-injury-and-workplace-safety
Address

No address available
The Worker Portal provides a fast and secure way to send and receive information. Regional offices are located in Campbell River, Kamloops, Kelowna, Nanaimo, Nelson, Prince George, Richmond, and Victoria. Hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

PO Box 9574 Stn Prov Govt
Victoria, BC, V8W 9K1

Contact

Phone 1: 1-800-663-4261

Fax: 250-952-4399

Email: wao@wao-bc.org

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Employers' Advisers Office

Provided by Ministry of Labour
5 other services offered by this agency

Provides employers with free advice, assistance, representation, and education regarding Workers Compensation Act legislation, decisions, appeals, policies, and related matters.

Provides employers with free advice, assistance, representation, and education regarding Workers Compensation Act legislation, decisions, appeals, policies, and related matters. Operates independently of WorkSafe BC. Regional offices are located in Abbotsford, Langley, Kamloops, Kelowna, Nanaimo, Trail, Prince George, and Victoria. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www2.gov.bc.ca/gov/content/employment-business/employers/employers-advisers-office
Address

No address available
Operates independently of WorkSafe BC. Regional offices are located in Abbotsford, Langley, Kamloops, Kelowna, Nanaimo, Trail, Prince George, and Victoria. Office hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

400-3960 Quadra Street
Victoria, BC, V8X 4A8

Contact

Phone 1: 1-800-925-2233

Fax: 1-855-664-7993

Email: eao@eao-bc.org

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Employment Standards BC

Provided by Ministry of Labour
5 other services offered by this agency

Responsible for administering legislation concerning matters such as hours of work, overtime, payment of wages, minimum wages, dismissal, maternity leave job protection, paid sick leave for personal illness or injury, employment of children, annual vacations, and general holidays.

Responsible for administering legislation concerning matters such as hours of work, overtime, payment of wages, minimum wages, dismissal, maternity leave job protection, paid sick leave for personal illness or injury, employment of children, annual vacations, and general holidays. Serves BC; regional offices are located in Dawson Creek, Kelowna, Langley, Nanaimo, Prince George, Richmond, and Victoria. Translation service is available by phone from 7:30 am to 5 pm Monday to Friday. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www2.gov.bc.ca/gov/content/employment-business/employment-standards-advice/employment-standards
Address

No address available
Serves BC; regional offices are located in Dawson Creek, Kelowna, Langley, Nanaimo, Prince George, Richmond, and Victoria. Translation service is available by phone from 7:30 am to 5 pm Monday to Friday. Office hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

PO Box 9570 Stn Prov Govt
Victoria, BC, V8W 9K1

Contact

Phone 1: 1-833-236-3700

Text: 604-660-2421

Fax: 1-855-490-0476

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Employment Standards Tribunal

Provided by Ministry of Labour
5 other services offered by this agency

Independent body with the legal authority to conduct appeals of decisions made under the Employment Standards Act.

Independent body with the legal authority to conduct appeals of decisions made under the Employment Standards Act. Adjudicators are appointed to consider the evidence as independent decision makers, and their decisions are final and binding. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.bcest.bc.ca
Address

Oceanic Plaza, 650-1066 West Hastings Street
Vancouver, BC, V6E 3X2
Adjudicators are appointed to consider the evidence as independent decision makers, and their decisions are final and binding. Office hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

Employment Standards Tribunal, 650-1066 West Hastings Street
Vancouver, BC, V6E 3X1

Contact

Phone 1: 604-775-3512

Fax: 604-775-3372

Email: registrar@bcest.bc.ca

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Labour Relations Board

Provided by Ministry of Labour
5 other services offered by this agency

An independent, administrative tribunal with the mandate to mediate and adjudicate labour relations matters related to unionized workplaces, according to the Labour Relations Code.

An independent, administrative tribunal with the mandate to mediate and adjudicate labour relations matters related to unionized workplaces, according to the Labour Relations Code. Hears and determines applications under the Code. Office hours (hearings and reception) are 8:30 am to 4:30 pm Monday to Friday. Filing hours are 8 am to 4 pm Monday to Friday.
Website

www.lrb.bc.ca
Address

Oceanic Plaza, 600-1066 West Hastings Street
Vancouver, BC, V6E 3X1
Hears and determines applications under the Code. Office hours (hearings and reception) are 8:30 am to 4:30 pm Monday to Friday. Filing hours are 8 am to 4 pm Monday to Friday.

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Mailing Address

Oceanic Plaza, 600-1066 West Hastings Street
Vancouver, BC, V6E 3X1

Contact

Phone 1: 604-660-1300

Fax: 604-660-1892

Email: information@lrb.bc.ca

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Workers' Compensation Appeal Tribunal

Provided by Ministry of Labour
5 other services offered by this agency

Provides workers in BC with information about workers' compensation and the appeals process, and hears appeals concerning discriminatory action complaints and applications to reopen claims; operates independently of WorkSafeBC.

Provides workers in BC with information about workers' compensation and the appeals process, and hears appeals concerning discriminatory action complaints and applications to reopen claims; operates independently of WorkSafeBC. Also provides certificates to the court concerning the status of parties to legal actions. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.wcat.bc.ca
Address

150-4600 Jacombs Road
Richmond, BC, V6V 3B1
Also provides certificates to the court concerning the status of parties to legal actions. Office hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

150-4600 Jacombs Road
Richmond, BC, V6V 3B1

Contact

Phone 1: 604-664-7800

Phone 2: 1-800-663-2782

Fax: 604-664-7898

Email: appeals@wcat.bc.ca

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Ministry of Labour

Website

Contact

Address

Mailing Address

6 services offered by: Ministry of Labour

BC Workers' Advisers Office

Website

Address

Mailing Address

Contact

Employers' Advisers Office

Website

Address

Mailing Address

Contact

Employment Standards BC

Website

Address

Mailing Address

Contact

Employment Standards Tribunal

Website

Address

Mailing Address

Contact

Labour Relations Board

Website

Address

Mailing Address

Contact

Workers' Compensation Appeal Tribunal

Website

Address

Mailing Address

Contact