Service Provider

Ministry of Education and Child Care

Responsible for early learning, the K-12 school system, and child care system in BC through general funding, governance, legislation, policy, and standards. Serves public and independent school students, and home-schooled children, with specialized programs for Indigenous children, children who have special needs, or students who are enrolled in francophone education. Service BC Contact Centre hours are 7:30 am to 5 pm Monday to Friday.

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Website

www2.gov.bc.ca/gov/content/governments/organizational-structure/ministries-organizations/ministries/education

Contact

Service BC (Victoria): 250-387-6121
Service BC (Elsewhere in BC): 1-800-663-7867
Service BC TTY (Elsewhere in BC): 1-800-661-8773
Email: ServiceBC@gov.bc.ca

Address

No address available

Mailing Address

PO Box 9179 Stn Prov Govt
Victoria, BC, V8W 9E2

12 services offered by: Ministry of Education and Child Care

Auditory Outreach Provincial Resource Program

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Outreach program to assist public and independent schools address the needs of school-aged children with hearing loss.

Outreach program to assist public and independent schools address the needs of school-aged children with hearing loss. Provides consultation for staff and parents, assessments assistance, and loans assistive listening devices. Serves BC. Office hours are 8:30 am to 4:30 pm Monday to Friday. Hosted by School District 47 in Powell River.
Website

www.sd47.bc.ca/auditoryoutreach/Pages/default.aspx
Address

7105 Nootka Street
Powell River, BC, V8A 5E3
Provides consultation for staff and parents, assessments assistance, and loans assistive listening devices. Serves BC. Office hours are 8:30 am to 4:30 pm Monday to Friday. Hosted by School District 47 in Powell River.

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Mailing Address

7105 Nootka Street
Powell River, BC, V8A 5E3

Contact

Phone: 1-866-430-4327

Fax: 604-485-2759

Email: info@auditoryoutreach.ca

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Independent Schools Branch

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Independent schools offer an alternative to public schools, with programs from Kindergarten to Grade 12.

Independent schools offer an alternative to public schools, with programs from Kindergarten to Grade 12. Independent school authorities (which operate independent schools) manage their own programs, enrolment, staff, and services. The Ministry of Education and Child Care sets policies, provides funding to eligible schools, and conducts regular inspections to ensure compliance with ministry requirements. Questions or concerns that cannot be addressed by an independent school or answered through the website may be directed to the Independent Schools Branch.
Website

www2.gov.bc.ca/gov/content/education-training/k-12/administration/program-management/independent-schools
Address

Victoria, BC
Independent school authorities (which operate independent schools) manage their own programs, enrolment, staff, and services. The Ministry of Education and Child Care sets policies, provides funding to eligible schools, and conducts regular inspections to ensure compliance with ministry requirements. Questions or concerns that cannot be addressed by an independent school or answered through the website may be directed to the Independent Schools Branch.

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Mailing Address

PO Box 9183 Stn Prov Govt
Victoria, BC, V8W 9H9

Contact

Phone: 250-387-3711

Email: Educ.IndependentSchoolsOffice@gov.bc.ca

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Indigenous Education

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Administers working agreements between school districts, local Indigenous communities, and Ministry of Education and Child Care that are designed to enhance the educational achievement of Indigenous students.

Administers working agreements between school districts, local Indigenous communities, and Ministry of Education and Child Care that are designed to enhance the educational achievement of Indigenous students. Establishes a collaborative partnership between Indigenous communities and school districts that involves shared decision-making and specific goal-setting to meet the educational needs of Indigenous students. Highlights the importance of academic performance, and stresses the integral nature of Indigenous traditional culture and languages to Indigenous student development and success. List of school districts with enhancement agreements available online.
Website

www2.gov.bc.ca/gov/content/education-training/k-12/administration/program-management/indigenous-education
Address

No address available
Establishes a collaborative partnership between Indigenous communities and school districts that involves shared decision-making and specific goal-setting to meet the educational needs of Indigenous students. Highlights the importance of academic performance, and stresses the integral nature of Indigenous traditional culture and languages to Indigenous student development and success. List of school districts with enhancement agreements available online.

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Mailing Address

PO Box 9178 Stn Prov Govt
Victoria, BC, V8W 9H8

Contact

Phone: 250-356-1891

Email: EDUC.IndigenousEducation@gov.bc.ca

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Provincial Inclusion Outreach Program

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Outreach service assists school teams and families in developing meaningful and inclusive programs for K-12 students with multiple and complex disabilities in BC schools.

Outreach service assists school teams and families in developing meaningful and inclusive programs for K-12 students with multiple and complex disabilities in BC schools. Builds capacity in schools by providing direct training and ongoing distance mentoring support to district partners, educators, therapists, itinerants and educational assistants. Offers the Planning Alternatives with Hope (PATH) plan, which engages the student, their families, friends, educators, and select community members to formulate a plan and discuss strategies. See website for referral information and procedures. Serves BC. Hours vary.
Website

www.inclusionoutreach.ca
Address

1031 Lucas Avenue
Victoria, BC, V8X 5L2
Builds capacity in schools by providing direct training and ongoing distance mentoring support to district partners, educators, therapists, itinerants and educational assistants. Offers the Planning Alternatives with Hope (PATH) plan, which engages the student, their families, friends, educators, and select community members to formulate a plan and discuss strategies. See website for referral information and procedures. Serves BC. Hours vary.

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Mailing Address

1031 Lucas Avenue
Victoria, BC, V8X 5L2

Contact

Phone: 250-595-2088

Email: mstark@sd61.bc.ca

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Provincial Outreach Program for Autism and Related Disorders (POPARD)

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Provides consultation, training, and support services to BC public and independent schools regarding students who have been diagnosed with autism spectrum disorder (ASD); focus is on increasing the capacity of school district staff to support students with ASD.

Provides consultation, training, and support services to BC public and independent schools regarding students who have been diagnosed with autism spectrum disorder (ASD); focus is on increasing the capacity of school district staff to support students with ASD. Services include student-specific as well as class-wide/program consultations for school teams and parents, assessments, and in-person and virtual training and education. Also offers a family-school liaison service for families, which provides short term one-to-one support, workshops, assistance linking to services, information, and information on autism-related events and training opportunities. To access school services, contact a local district partner; information is available online. To access the family-school liaison service, contact fsl@autismoutreach.ca or call 604-952-4994. Office hours vary. Funded by Ministry of Education and Child Care.
Website

autismoutreach.ca
Address

4746 57th Street
Delta, BC, V4K 3C9
Services include student-specific as well as class-wide/program consultations for school teams and parents, assessments, and in-person and virtual training and education. Also offers a family-school liaison service for families, which provides short term one-to-one support, workshops, assistance linking to services, information, and information on autism-related events and training opportunities. To access school services, contact a local district partner; information is available online. To access the family-school liaison service, contact fsl@autismoutreach.ca or call 604-952-4994. Office hours vary. Funded by Ministry of Education and Child Care.

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Mailing Address

4746 57th Street
Delta, BC, V4K 3C9

Contact

Phone: 604-946-3610

Email: info@autismoutreach.ca

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Provincial Outreach Program for Students with Deafblindness (POPDB)

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Outreach program that supports students with deafblindness who are registered with a BC school district or Independent school in Kindergarten to Grade 12.

Outreach program that supports students with deafblindness who are registered with a BC school district or Independent school in Kindergarten to Grade 12. Consultants work with parents and professionals to help meet students' needs. Referral forms available by request only and must be completed by a school registered with Ministry of Education. Hours are 8:30 am to 3:30 pm Monday to Friday.
Website

www.popdb.ca
Address

10300 Seacote Road
Richmond, BC, V7A 4B2
Consultants work with parents and professionals to help meet students' needs. Referral forms available by request only and must be completed by a school registered with Ministry of Education. Hours are 8:30 am to 3:30 pm Monday to Friday.

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Mailing Address

10300 Seacote Road
Richmond, BC, V7A 4B2

Contact

Phone: 604-668-7810

Email: deafblind@sd38.bc.ca

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Provincial Outreach Program for the Deaf and Hard of Hearing (POPDHH)

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Collaborates with school districts, independent schools and First Nations programs to support Deaf and Hard of Hearing students across BC.

Collaborates with school districts, independent schools and First Nations programs to support Deaf and Hard of Hearing students across BC. Provides assessments, consultation, program development support, inclusion and transition support, student events, professional development and mentorship for educators, eLearning and resources. The BC Provincial School for the Deaf uses American Sign Language as the language of instruction for students in Kindergarten to Grade 12 for students who are deaf or hard of hearing. In addition, the Provincial Oral Program offers a secondary school option for students who are deaf or hard of hearing and prefer auditory/oral communication; students are offered speech support and encouraged to make maximum use of their residual hearing. Operated by the Burnaby School District. Also offers online directory of organizations and services for the deaf community in BC.
Website

www.popdhh.ca
Address

South Slope Elementary School, 4446 Watling Street
Burnaby, BC, V5J 5H3
Provides assessments, consultation, program development support, inclusion and transition support, student events, professional development and mentorship for educators, eLearning and resources. The BC Provincial School for the Deaf uses American Sign Language as the language of instruction for students in Kindergarten to Grade 12 for students who are deaf or hard of hearing. In addition, the Provincial Oral Program offers a secondary school option for students who are deaf or hard of hearing and prefer auditory/oral communication; students are offered speech support and encouraged to make maximum use of their residual hearing. Operated by the Burnaby School District. Also offers online directory of organizations and services for the deaf community in BC.

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Mailing Address

South Slope Elementary School, 4446 Watling Street
Burnaby, BC, V5J 5H3

Contact

Phone: 604-296-9062

Text: 778-889-5663

Email: office@popdhh.ca

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Provincial Outreach Program for the Early Years (POPEY)

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Outreach program that aims to support educators in English literacy from Kindergarten to Grade 3.

Outreach program that aims to support educators in English literacy from Kindergarten to Grade 3. Provides in-services, networking, resources, and online learning opportunities for service providers. Serves BC. Contact for hours.
Website

www.popey.ca
Address

10300 Seacote Road
Richmond, BC, V7A 4B2
Provides in-services, networking, resources, and online learning opportunities for service providers. Serves BC. Contact for hours.

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Mailing Address

10300 Seacote Road
Richmond, BC, V7A 4B2

Contact

Phone: 778-296-4254

Email: popey@popey.ca

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Provincial Outreach for Fetal Alcohol Spectrum Disorder (POPFASD)

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Outreach program to increase capacity in school districts for providing additional support to students with Fetal Alcohol Spectrum Disorder (FASD).

Outreach program to increase capacity in school districts for providing additional support to students with Fetal Alcohol Spectrum Disorder (FASD). Shares current research, ideas, strategies, and training and resources. Serves BC. Office hours vary. Hosted by School District No. 57 in Prince George.
Website

www.fasdoutreach.ca
Address

3400 Westwood Drive
Prince George, BC, V2N 1S1
Shares current research, ideas, strategies, and training and resources. Serves BC. Office hours vary. Hosted by School District No. 57 in Prince George.

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Mailing Address

3400 Westwood Drive
Prince George, BC, V2N 1S1

Contact

Phone: 250-645-4333

Email: info@fasdoutreach.ca

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Provincial Resource Centre for the Visually Impaired (PRCVI)

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Provides books and other learning materials in Braille and large print formats for blind and low vision learners in school districts and education authorities across BC.

Provides books and other learning materials in Braille and large print formats for blind and low vision learners in school districts and education authorities across BC. See the website for more information on services and eligibility. Also hosts the Accessible Resource Centre (ARC), a repository of digital accessible books based on the Kindergarten to Grade 12 curriculum available to educators supporting students with print disabilities. Hours are 8 am to 4:30 pm Monday to Friday.
Website

www.prcvi.org
Address

106-1750 West 75th Avenue
Vancouver, BC, V6P 6G2
See the website for more information on services and eligibility. Also hosts the Accessible Resource Centre (ARC), a repository of digital accessible books based on the Kindergarten to Grade 12 curriculum available to educators supporting students with print disabilities. Hours are 8 am to 4:30 pm Monday to Friday.

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Mailing Address

106-1750 West 75th Avenue
Vancouver, BC, V6P 6G2

Contact

Phone: 604-266-3699

Email: info@prcvi.org

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SET-BC

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Provincial outreach program that works in partnership with school districts and independent schools to support students with complex needs.

Provincial outreach program that works in partnership with school districts and independent schools to support students with complex needs. Lends assistive technologies to school districts to help students meet their educational goals, and provides consultation, training, and ongoing support for students and educators in the use of these technologies. Supports students with complex needs living with multiple conditions including physical disabilities, chronic health impairments, autism spectrum disorders, moderate to profound intellectual disabilities, visual impairments, deafblindness, and learning challenges. All services must be requested through a SET-BC District Partner; contact list available online. Office hours are 8 am to 4 pm Monday to Friday.
Website

www.setbc.org
Address

105-1750 West 75th Avenue
Vancouver, BC, V6P 6G2
Lends assistive technologies to school districts to help students meet their educational goals, and provides consultation, training, and ongoing support for students and educators in the use of these technologies. Supports students with complex needs living with multiple conditions including physical disabilities, chronic health impairments, autism spectrum disorders, moderate to profound intellectual disabilities, visual impairments, deafblindness, and learning challenges. All services must be requested through a SET-BC District Partner; contact list available online. Office hours are 8 am to 4 pm Monday to Friday.

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Mailing Address

105-1750 West 75th Avenue
Vancouver, BC, V6P 6G2

Contact

Phone: 604-261-9450

Fax: 604-261-2256

Email: info@setbc.org

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Teacher Regulation Branch (TRB)

Provided by Ministry of Education and Child Care
11 other services offered by this agency

Serves as the operational arm of the regulatory structure for holders of BC teaching certificates.

Serves as the operational arm of the regulatory structure for holders of BC teaching certificates. Assesses applicants for certification (classroom teachers, principals, vice-principals, directors, and superintendents in public and private K-12 school systems), evaluates teacher education programs, issues teaching certificates, and enforces standards for certificate holders. The regulatory structure consists of BC Teachers' Council, Disciplinary and Professional Conduct Board, Director of Certification, and Commissioner for Teacher Regulation. Offers limited in-person service for drop-off of physical documents related to an application for teacher certification, pick-up of preordered physical copies of a teaching certificate, or making a fee payment. Office hours are 8:30 am to 4:30 pm Monday to Wednesday. Service BC Help Desk hours are 7:30 am to 5 pm Monday to Friday. For questions about the discipline process or concerns about a certificate holder's conduct or competence, contact the Professional Conduct Unit from 8:30 am to 4:30 pm Monday to Friday.
Website

www2.gov.bc.ca/gov/content/education-training/k-12/teach
Address

201-828 8th Avenue West
Vancouver, BC, V5Z 1E2
Assesses applicants for certification (classroom teachers, principals, vice-principals, directors, and superintendents in public and private K-12 school systems), evaluates teacher education programs, issues teaching certificates, and enforces standards for certificate holders. The regulatory structure consists of BC Teachers' Council, Disciplinary and Professional Conduct Board, Director of Certification, and Commissioner for Teacher Regulation. Offers limited in-person service for drop-off of physical documents related to an application for teacher certification, pick-up of preordered physical copies of a teaching certificate, or making a fee payment. Office hours are 8:30 am to 4:30 pm Monday to Wednesday. Service BC Help Desk hours are 7:30 am to 5 pm Monday to Friday. For questions about the discipline process or concerns about a certificate holder's conduct or competence, contact the Professional Conduct Unit from 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

201-828 8th Avenue West
Vancouver, BC, V5Z 1E2

Contact

Service BC Help Desk (Vancouver): 604-660-2355

Service BC Help Desk (Toll-free): 1-888-356-2741

Professional Conduct Unit (Complaints): 604-775-4870

Fax: 604-775-4859

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Ministry of Education and Child Care

Website

Contact

Address

Mailing Address

12 services offered by: Ministry of Education and Child Care

Auditory Outreach Provincial Resource Program

Website

Address

Mailing Address

Contact

Independent Schools Branch

Website

Address

Mailing Address

Contact

Indigenous Education

Website

Address

Mailing Address

Contact

Provincial Inclusion Outreach Program

Website

Address

Mailing Address

Contact

Provincial Outreach Program for Autism and Related Disorders (POPARD)

Website

Address

Mailing Address

Contact

Provincial Outreach Program for Students with Deafblindness (POPDB)

Website

Address

Mailing Address

Contact

Provincial Outreach Program for the Deaf and Hard of Hearing (POPDHH)

Website

Address

Mailing Address

Contact

Provincial Outreach Program for the Early Years (POPEY)

Website

Address

Mailing Address

Contact

Provincial Outreach for Fetal Alcohol Spectrum Disorder (POPFASD)

Website

Address

Mailing Address

Contact

Provincial Resource Centre for the Visually Impaired (PRCVI)

Website

Address

Mailing Address

Contact

SET-BC

Website

Address

Mailing Address

Contact

Teacher Regulation Branch (TRB)

Website

Address

Mailing Address

Contact