Provides meals, laundry, clothing, showers, day storage, and referral to other community resources. Lockers for personal belongings, cart storage and bike lock-up space are available. Office hours are from 9 am to 4 pm daily; shelter beds are open from 5:30 pm to 6:30 am daily. Clients able to access common areas and showers during the day. Line up time is 5:30 pm; last intake is at 3 am. Staffed 24/7 with a door buzzer to assist those outside of regular hours. Pets are allowed. Wheelchair accessible. Funded by BC Housing and Island Health. Family doctor on site on most Thursdays from 9:30 am to 12:30 pm. In partnership with Cowichan Valley churches, offers a barbecue lunch on the second Sunday of the month, as well as a Foot Clinic from 10 am to 1:30 pm on the third Thursday of each month where community volunteers (including nurses) offer nail and foot cleaning, shoes, and new socks.
Provides harm reduction supplies, along with harm reduction education and referrals to health services, addictions services, and other social supports. Needle exchange services include distribution of clean needles, sterile water, and alcohol wipes; disposal of used needles; and health information to encourage safer injection practices. Provides safer drug use supplies such as crack pipe mouthpiece and screens, and injection supplies. Provides safer sex supplies, including condoms. Provides opioid users with free Take Home Naloxone Kits (Narcan) that can be used to reverse the effects of overdoses from opioids like fentanyl, heroin, methadone, morphine, and oxycodone.