Service Provider

Employment and Social Development Canada (ESDC)

Develops policies that enable Canadians to participate in learning, work, and their community. Works to improve standard of living and quality of life by promoting a labour force that is highly skilled and promoting an efficient and inclusive labour market. Administers Service Canada, an agency that provides a single point of access to a wide range of Government of Canada programs through call centres, the internet, and self-help or staff-assisted services; available at Service Canada Centres (see separate listing for locations). You can also view and update certain information from a My Service Canada account.

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Website

www.canada.ca/en/employment-social-development.html

Contact

Service Canada: 1-800-622-6232
TTY: 1-800-926-9105

Address

No address available

Mailing Address

PO Box 9808, Station T CSC
Ottawa, ON, K1G 4A8

15 services offered by: Employment and Social Development Canada (ESDC)

BC Training and Education Savings Grant (BCTESG)

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

A one-time $1,200 grant for eligible children to encourage parents to save early for post-secondary costs.

A one-time $1,200 grant for eligible children to encourage parents to save early for post-secondary costs. To be eligible, the child must have been born in 2006 or later, parent and child must be residents of BC at the time of application, both have a valid Social Insurance Number (SIN), and the child must be beneficiary of a Registered Education Savings Plan (RESP) with a participating financial institution. Grants can be requested as soon as a child turns six; after that, parents can apply at any time up until the child turns nine.
Website

www2.gov.bc.ca/gov/content/education-training/k-12/support/scholarships/bc-training-and-education-savings-grant
Address

No address available
To be eligible, the child must have been born in 2006 or later, parent and child must be residents of BC at the time of application, both have a valid Social Insurance Number (SIN), and the child must be beneficiary of a Registered Education Savings Plan (RESP) with a participating financial institution. Grants can be requested as soon as a child turns six; after that, parents can apply at any time up until the child turns nine.

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Mailing Address

No mailing address available

Contact

Phone: 1-888-276-3624

TTY: 1-866-260-7723

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Canada Apprentice Loan

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Provides interest-free loans for apprentices in a designated Red Seal trade training program.

Provides interest-free loans for apprentices in a designated Red Seal trade training program. Offers up to $4,000 in interest-free loans per period of technical training, for a maximum of five periods. Loan can be used to pay for tuition, tools, equipment, living expenses, to cover forgone wages or to help support the student's family. Loan is payment-free for up to six years with continued registration in trade apprenticeship program. Eligible applicants must be a Canadian citizen, permanent resident, or protected person; not a high school student; a registered apprentice in a Red Seal trade apprenticeship program; enrolled in block release technical training; and pass a credit check. Applications can be submitted through a My Service Canada Account online; applications can also be submitted by mail. Available in all provinces and territories except Quebec, where an alternate support is available.
Website

www.pca-cal.ca
Address

No address available
Offers up to $4,000 in interest-free loans per period of technical training, for a maximum of five periods. Loan can be used to pay for tuition, tools, equipment, living expenses, to cover forgone wages or to help support the student's family. Loan is payment-free for up to six years with continued registration in trade apprenticeship program. Eligible applicants must be a Canadian citizen, permanent resident, or protected person; not a high school student; a registered apprentice in a Red Seal trade apprenticeship program; enrolled in block release technical training; and pass a credit check. Applications can be submitted through a My Service Canada Account online; applications can also be submitted by mail. Available in all provinces and territories except Quebec, where an alternate support is available.

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Mailing Address

Canada Apprentice Loan Service Centre, PO Box 2061
Mississauga, ON, L5A 4M4

Contact

Phone: 1-855-844-5670

TTY: 1-855-844-5671

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Canada Learning Bond (CLB)

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Assists in paying the costs of a child's full- or part-time studies after high school through the addition of money into a Registered Education Savings Plan (RESP) for children from low-income families.

Assists in paying the costs of a child's full- or part-time studies after high school through the addition of money into a Registered Education Savings Plan (RESP) for children from low-income families. No personal contributions to a RESP are required to receive assistance. Eligibility is based on the number of qualified children in the family, and adjusted income of the primary caregiver, including the income of a cohabitating spouse or common-law partner. Children must be born on or after January 1, 2004, be a resident of Canada, and have a valid Social Insurance Number (SIN). Eligible children can receive up to $2,000. See website for income eligibility amounts, participating RESP promoters, and a list of designated educational institutions.
Website

www.canada.ca/en/revenue-agency/services/tax/individuals/topics/registered-education-savings-plans-resps/canada-education-savings-programs-cesp/canada-learning-bond.html
Address

No address available
No personal contributions to a RESP are required to receive assistance. Eligibility is based on the number of qualified children in the family, and adjusted income of the primary caregiver, including the income of a cohabitating spouse or common-law partner. Children must be born on or after January 1, 2004, be a resident of Canada, and have a valid Social Insurance Number (SIN). Eligible children can receive up to $2,000. See website for income eligibility amounts, participating RESP promoters, and a list of designated educational institutions.

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Mailing Address

Canada Education Savings Program, 140 Promenade du Portage, Phase IV
GATINEAU, QC, K1A 0J9

Contact

Government of Canada Information: 1-800-O-CANADA (1-800-622-6232)

TTY: 1-800-926-9105

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Canadian Benefit for Parents of Young Victims of Crime

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Income support grant available to eligible parents who have suffered a loss of income from taking time away from work to cope with the death or disappearance of their child or children as a result of a probable Criminal Code offence; the child must have been missing for over a week and be under the age of 25 at the time of the incident.

Income support grant available to eligible parents who have suffered a loss of income from taking time away from work to cope with the death or disappearance of their child or children as a result of a probable Criminal Code offence; the child must have been missing for over a week and be under the age of 25 at the time of the incident. Provides $500 per week, paid every two weeks, for up to 35 weeks of income support over a period of three years. Applicants must have earned at least $6,500 in the previous calendar year, or in the 52 weeks prior to the incident; be on leave from employment or only working up to 50 percent of their regular work week, up to a maximum of 20 hours per week; have a social insurance number (SIN); and not be receiving employment insurance benefits (EI). Phone hours are 8 am to 5 pm local time Monday to Friday.
Website

www.canada.ca/en/employment-social-development/services/parents-young-victims-crime.html
Address

No address available
Provides $500 per week, paid every two weeks, for up to 35 weeks of income support over a period of three years. Applicants must have earned at least $6,500 in the previous calendar year, or in the 52 weeks prior to the incident; be on leave from employment or only working up to 50 percent of their regular work week, up to a maximum of 20 hours per week; have a social insurance number (SIN); and not be receiving employment insurance benefits (EI). Phone hours are 8 am to 5 pm local time Monday to Friday.

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Mailing Address

Canadian Benefit for Parents of Young Victims of Crime Processing Centre, PO Box 8232 Stn T
Ottawa, ON, K1G 3H7

Contact

Service Canada: 1-800-O-CANADA (1-800-622-6232)

TTY: 1-800-926-9105

Email: EDSC.DGPSI.OSC.PJVC-PYVC.OSO.BISB.ESDC@servicecanada.gc.ca

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Death Benefit

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

One-time payment, payable to the estate or other eligible individuals of a deceased Canada Pension Plan (CPP) contributor.

One-time payment, payable to the estate or other eligible individuals of a deceased Canada Pension Plan (CPP) contributor. Basic amount is $2,500, with a possible top-up of $2,500. For the top-up amount the deceased must have never received payments under a CPP program, and not have a surviving spouse or common-law partner who is eligible to receive a survivor's pension. Applications can be submitted through My Service Canada Account or by completing the form available online and submitting it by mail or at a Service Canada centre, as soon as possible after the contributor's death. Phone hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.canada.ca/en/services/benefits/publicpensions/cpp/cpp-death-benefit.html
Address

No address available
Basic amount is $2,500, with a possible top-up of $2,500. For the top-up amount the deceased must have never received payments under a CPP program, and not have a surviving spouse or common-law partner who is eligible to receive a survivor's pension. Applications can be submitted through My Service Canada Account or by completing the form available online and submitting it by mail or at a Service Canada centre, as soon as possible after the contributor's death. Phone hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

Service Canada, PO Box 1177 Stn CSC
Victoria, BC, V8W 2V2

Contact

Phone: 1-800-277-9914

TTY: 1-800-255-4786

Outside Canada and USA (collect; 8:30 am to 4:30 pm EST Monday to Friday): 613-957-1954

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Disability Benefits

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

The Canada Disability Benefit provides direct financial support to people with disabilities ages 18 to 64.

The Canada Disability Benefit provides direct financial support to people with disabilities ages 18 to 64. Must be a Canadian resident, and must have been approved for the disability tax credit. Benefit amounts based on family net income; maximum benefit is $200 per month. Applications can be completed through the online form, by phone with Service Canada, in person at a Service Canada office, or by mail (printable form available on the website). Phone lines open from 8:30 am to 4:30 pm Monday to Friday. The Registered Disability Savings Plan (RDSP) is a long-term savings plan that helps Canadians with disabilities and their families save for the future. Matching grants and bonds available; amounts vary based on family income. Plans can be opened at a financial institution. Phones hours are 8 am to 5 pm ET. The Canada Pension Plan Disability Benefits provides monthly payments to CPP contributors who are under 65 and unable to work because of a severe and prolonged disability. Applications accepted through My Service Canada Account online; completed paper forms can also be submitted by mail or dropped off at a Service Canada centre; supporting medical documentation must also be submitted. Phone hours are 8:30 am to 4:30 pm Monday to Friday. Website also lists tax credits and deductions available to persons with disabilities, their supporting family members, and their caregivers.
Website

www.canada.ca/en/services/benefits/disability.html
Address

No address available
Must be a Canadian resident, and must have been approved for the disability tax credit. Benefit amounts based on family net income; maximum benefit is $200 per month. Applications can be completed through the online form, by phone with Service Canada, in person at a Service Canada office, or by mail (printable form available on the website). Phone lines open from 8:30 am to 4:30 pm Monday to Friday. The Registered Disability Savings Plan (RDSP) is a long-term savings plan that helps Canadians with disabilities and their families save for the future. Matching grants and bonds available; amounts vary based on family income. Plans can be opened at a financial institution. Phones hours are 8 am to 5 pm ET. The Canada Pension Plan Disability Benefits provides monthly payments to CPP contributors who are under 65 and unable to work because of a severe and prolonged disability. Applications accepted through My Service Canada Account online; completed paper forms can also be submitted by mail or dropped off at a Service Canada centre; supporting medical documentation must also be submitted. Phone hours are 8:30 am to 4:30 pm Monday to Friday. Website also lists tax credits and deductions available to persons with disabilities, their supporting family members, and their caregivers.

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Mailing Address

Office of Disability Issues, 1st Floor-105 rue Hotel de Ville
GATINEAU, QC, J8X 4H7

Contact

Canada Disability Benefit (8:30 am to 4:30 pm): 1-833-486-3007

TTY Canada Disability Benefit: 1-833-467-2700

RDSP (8 am to 5 pm ET): 1-866-204-0357

CPP (8:30 am to 4:30 pm): 1-800-227-9914

Phone: 1-800-255-4786

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Education Funding for People with Disabilities

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Provides financial assistance to eligible students with a permanent disability for each year of study at a designated post-secondary institution, including part-time and full-time undergraduate and graduate programs.

Provides financial assistance to eligible students with a permanent disability for each year of study at a designated post-secondary institution, including part-time and full-time undergraduate and graduate programs. Programs include financial assistance for tuition, textbooks, accommodation costs, and equipment, as well as a permanent disability benefit through the Canada student loans program. These federally funded programs can be applied for through the BC student financial assistance office (studentaidbc.ca).
Website

studentaidbc.ca/explore/grants-scholarships/canada-student-grant-students-disabilities
Address

No address available
Programs include financial assistance for tuition, textbooks, accommodation costs, and equipment, as well as a permanent disability benefit through the Canada student loans program. These federally funded programs can be applied for through the BC student financial assistance office (studentaidbc.ca).

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Mailing Address

StudentAid BC, PO Box 9173
Victoria, BC, V8W 9H7

Contact

Phone: 1-800-561-1818

Email: StudentAidBC@gov.bc.ca

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Employment Insurance (EI)
Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Provides temporary financial assistance for unemployed Canadians who have paid into the EI account and lost their job through no fault of their own.
Provides temporary financial assistance for unemployed Canadians who have paid into the EI account and lost their job through no fault of their own. Maternity and Parental Benefits assist individuals who are pregnant, have recently given birth, are adopting a child, or are caring for a newborn or newly adopted child; Sickness Benefits assist individuals who are unable to work because of sickness, injury, or quarantine; Caregiving Benefits assist those who must care for a family member who is critically ill , critically injured, or in need of end-of-life care; Benefits for the Self-Employed assist individuals who are self-employed and need to take time away from business to care for themselves, their children, or other family members; Benefits for Canadians Living Abroad including pensions and employment are for those who live and work outside Canada; and Fishing Benefits assist individuals who are self-employed in fishing and actively seeking work. Applications can be made online or at any Service Canada Centre. Phone hours are 8:30 am to 4:30 pm local time Monday to Friday.
Temporary Employment Insurance measures have been introduced to support workers and help manage the potential economic effects of the evolving Canada-United States trade relationship. Under the temporary measures:
the waiting period to start receiving benefits is waived for all new claims that start between March 30, 2025 and October 11, 2025;
earnings paid because of separation from employment are not deducted from benefits for all claims or allocations starting between March 30, 2025 and October 11, 2025;
unemployment rates for regions with rates under 13.1% will be adjusted to improve access to benefits. This applies to claims starting between April 6, 2025 and July 12, 2025.
Website

www.canada.ca/en/services/benefits/ei.html
Address

No address available
Maternity and Parental Benefits assist individuals who are pregnant, have recently given birth, are adopting a child, or are caring for a newborn or newly adopted child; Sickness Benefits assist individuals who are unable to work because of sickness, injury, or quarantine; Caregiving Benefits assist those who must care for a family member who is critically ill , critically injured, or in need of end-of-life care; Benefits for the Self-Employed assist individuals who are self-employed and need to take time away from business to care for themselves, their children, or other family members; Benefits for Canadians Living Abroad including pensions and employment are for those who live and work outside Canada; and Fishing Benefits assist individuals who are self-employed in fishing and actively seeking work. Applications can be made online or at any Service Canada Centre. Phone hours are 8:30 am to 4:30 pm local time Monday to Friday.
Temporary Employment Insurance measures have been introduced to support workers and help manage the potential economic effects of the evolving Canada-United States trade relationship. Under the temporary measures:
the waiting period to start receiving benefits is waived for all new claims that start between March 30, 2025 and October 11, 2025;
earnings paid because of separation from employment are not deducted from benefits for all claims or allocations starting between March 30, 2025 and October 11, 2025;
unemployment rates for regions with rates under 13.1% will be adjusted to improve access to benefits. This applies to claims starting between April 6, 2025 and July 12, 2025.

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Mailing Address

Employment Insurance Program, PO Box 2100
Vancouver, BC, V6B 3TB

Contact

Phone: 1-800-206-7218

TTY: 1-800-529-3742

EI Telephone Reporting Service: 1-800-531-7555

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Income Assistance For Seniors

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

The Canada Pension Plan (CPP) provides contributors and their families with retirement (age 60 and over), disability, survivor, death, and children's benefits.

The Canada Pension Plan (CPP) provides contributors and their families with retirement (age 60 and over), disability, survivor, death, and children's benefits. The Old Age Security (OAS) pension is available from age 65 to most Canadians who have lived here for at least 10 years since the age of 18, while the Allowance for the Survivor provides a monthly non-taxable benefit to low-income people aged 60 to 64 whose spouse is deceased and who are not yet eligible for OAS. The Guaranteed Income Supplement (GIS) is an additional benefit for eligible low-income seniors who are already receiving OAS, and the Allowance for the Survivor for 60 to 64-year-old spouses/common-law partners of pensioners who receive GIS. International benefits may also be available if one has lived or worked in another country or is the surviving spouse/common-law partner of someone who has lived or worked in another country. Applications can be made online through My Service Canada Account, or by mail or in person at a Services Canada Centre. Toll-free phone hours of operation are 8:30 am to 4:30 pm local time Monday to Friday; automated telephone service provides general information 24 hours daily.
Website

www.canada.ca/en/employment-social-development/campaigns/seniors.html
Address

No address available
The Old Age Security (OAS) pension is available from age 65 to most Canadians who have lived here for at least 10 years since the age of 18, while the Allowance for the Survivor provides a monthly non-taxable benefit to low-income people aged 60 to 64 whose spouse is deceased and who are not yet eligible for OAS. The Guaranteed Income Supplement (GIS) is an additional benefit for eligible low-income seniors who are already receiving OAS, and the Allowance for the Survivor for 60 to 64-year-old spouses/common-law partners of pensioners who receive GIS. International benefits may also be available if one has lived or worked in another country or is the surviving spouse/common-law partner of someone who has lived or worked in another country. Applications can be made online through My Service Canada Account, or by mail or in person at a Services Canada Centre. Toll-free phone hours of operation are 8:30 am to 4:30 pm local time Monday to Friday; automated telephone service provides general information 24 hours daily.

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Mailing Address

Service Canada, PO Box 1177 Stn CSC
Victoria, BC, V8W 2V2

Contact

Phone: 1-800-277-9914

TTY: 1-800-255-4786

Outside Canada and USA (collect; 8:30 am to 4:30 pm EST Monday to Friday): 613-957-1954

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Office for Client Satisfaction (OCS)

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Receives, reviews, and responds to suggestions, compliments, and complaints about Service Canada's delivery of services.

Receives, reviews, and responds to suggestions, compliments, and complaints about Service Canada's delivery of services. Acts as a neutral organization without access to client files. Clients should first try to resolve their issue(s) with the responsible Service Canada program (www.canada.ca/en/contact.html) before contacting OCS. Will ensure that concerns are acknowledged within one working day, given proper attention, and treated fairly. Any information provided is handled confidentially and will not affect the status of the person providing the feedback. Cannot assist with reconsideration or appeals processes for decisions that relate to Employment Insurance, the Canada Pension Plan, or the Old Age Security Program; speed up or influence the application or payment process for a Service Canada program on your behalf; or assist with or make enquiries on your behalf regarding any other process for programs or services offered by other federal government departments, or provincial or municipal governments. Feedback and complaints received online are monitored from 8 am to 4 pm Eastern standard time Monday to Friday.
Website

www.canada.ca/en/employment-social-development/corporate/service-canada/client-satisfaction.html
Address

140 Promenade du Portage
GATINEAU, QC, K1A 0J9
Acts as a neutral organization without access to client files. Clients should first try to resolve their issue(s) with the responsible Service Canada program (www.canada.ca/en/contact.html) before contacting OCS. Will ensure that concerns are acknowledged within one working day, given proper attention, and treated fairly. Any information provided is handled confidentially and will not affect the status of the person providing the feedback. Cannot assist with reconsideration or appeals processes for decisions that relate to Employment Insurance, the Canada Pension Plan, or the Old Age Security Program; speed up or influence the application or payment process for a Service Canada program on your behalf; or assist with or make enquiries on your behalf regarding any other process for programs or services offered by other federal government departments, or provincial or municipal governments. Feedback and complaints received online are monitored from 8 am to 4 pm Eastern standard time Monday to Friday.

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Mailing Address

140 Promenade du Portage, Floor 3, Mail Drop 318
GATINEAU, QC, K1A 0J9

Contact

Phone: 1-866-506-6806

TTY: 1-866-506-6803

Fax: 1-866-506-6802

TTY: 1-800-465-7735

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Opportunities Fund for Persons with Disabilities

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Funds projects that help people with disabilities prepare for, obtain and maintain employment, advance in their careers, or pursue self-employment.

Funds projects that help people with disabilities prepare for, obtain and maintain employment, advance in their careers, or pursue self-employment. Programs provide skills training, self-employment support, job search assistance, job placements, and wrap-around supports. Programs are delivered by third-party organizations across Canada; see website for a list of current providers.
Website

www.canada.ca/en/employment-social-development/programs/opportunity-fund-disability.html
Address

Office for Disability Issues, 1st Floor-105 rue Hotel de Ville
GATINEAU, QC, J8X 4H7
Programs provide skills training, self-employment support, job search assistance, job placements, and wrap-around supports. Programs are delivered by third-party organizations across Canada; see website for a list of current providers.

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Mailing Address

Office for Disability Issues, 1st Floor-105 rue Hotel de Ville
GATINEAU, QC, J8X 4H7

Contact

Email: ESDC.NA-OPPORTUNITIES.FUND-FONDS.DINTEGRATION.EDSC@hrsdc-rhdcc.gc.ca

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Social Insurance Number (SIN)

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

The SIN is a nine-digit number used in the administration of various Canadian government programs; it is required to work in Canada and to receive government benefits.

The SIN is a nine-digit number used in the administration of various Canadian government programs; it is required to work in Canada and to receive government benefits. Available to Canadian citizens, newcomers to Canada, or temporary residents aged 12 and older. Application forms for a new or replacement SIN number can be obtained from local Service Canada Centres. You must apply in-person at a Service Canada Centre unless you live 100 km or more from the nearest Service Canada point of service, in an inaccessible area, or where outreach is very infrequent, or, if other extenuating limitations prevent you from visiting a Service Canada Centre; see website for details. Primary identification that proves the person's identity and status in Canada is required.
Website

www.canada.ca/en/employment-social-development/services/sin.html
Address

Vancouver, BC
Available to Canadian citizens, newcomers to Canada, or temporary residents aged 12 and older. Application forms for a new or replacement SIN number can be obtained from local Service Canada Centres. You must apply in-person at a Service Canada Centre unless you live 100 km or more from the nearest Service Canada point of service, in an inaccessible area, or where outreach is very infrequent, or, if other extenuating limitations prevent you from visiting a Service Canada Centre; see website for details. Primary identification that proves the person's identity and status in Canada is required.

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Mailing Address

Service Canada - Social Insurance Registration Office, PO Box 7000
Bathurst, NB, E2A 4T1

Contact

Phone: 1-800-206-7218

TTY: 1-800-926-9105

Status of SIN requests: 1-866-274-6627

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Student Financial Assistance

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Offers grants and loans to full-time and part-time students to help pay for post-secondary education.

Offers grants and loans to full-time and part-time students to help pay for post-secondary education. Loans are interest free while enrolled in school and repaid after graduation. Grants are available to help students with a demonstrated financial need access post-secondary education; eligibility details on the website. Students apply for loans and grants through their province or territory of residence (StudentAid BC in BC). Also provides information on scholarships and using education saving plans, such as RESPs, to pay for post-secondary education.
Repayment of loans is through the National Student Loan Service Centre (NSLSC). Amount of monthly payment can be increased or decreased, interest rate options changed, and additional payments made online through NSLSC: https://www.csnpe-nslsc.canada.ca/en/home. (Note that by lowering payments or extending repayment time, you will pay more interest on your loan.) Individuals may delay repayment and keep loans interest free if they are a reservist in school or on a Canadian Forces designated operation, or in school and need to take leave from studies for medical or parental reasons. Depending on income, individuals may qualify for reduced payments or no payments at all by applying for the Repayment Assistance Plan (RAP) or Repayment Assistance Plan for Borrowers with Disabilities (RAP-D). If on RAP-D, government will pay down the principal and interest that reduced monthly payments do not cover. Applications for RAP can start as soon as the repayment period starts and any time while in repayment. Individuals must reapply every six months. Student debt may be cancelled through the Severe Permanent Disability Benefit (SPDB). Serves Canada. NSLSC live chat is available online from 8 am to 8 pm local time Monday to Friday.
Website

www.canada.ca/en/services/benefits/education.html
Address

No address available
Loans are interest free while enrolled in school and repaid after graduation. Grants are available to help students with a demonstrated financial need access post-secondary education; eligibility details on the website. Students apply for loans and grants through their province or territory of residence (StudentAid BC in BC). Also provides information on scholarships and using education saving plans, such as RESPs, to pay for post-secondary education.
Repayment of loans is through the National Student Loan Service Centre (NSLSC). Amount of monthly payment can be increased or decreased, interest rate options changed, and additional payments made online through NSLSC: https://www.csnpe-nslsc.canada.ca/en/home. (Note that by lowering payments or extending repayment time, you will pay more interest on your loan.) Individuals may delay repayment and keep loans interest free if they are a reservist in school or on a Canadian Forces designated operation, or in school and need to take leave from studies for medical or parental reasons. Depending on income, individuals may qualify for reduced payments or no payments at all by applying for the Repayment Assistance Plan (RAP) or Repayment Assistance Plan for Borrowers with Disabilities (RAP-D). If on RAP-D, government will pay down the principal and interest that reduced monthly payments do not cover. Applications for RAP can start as soon as the repayment period starts and any time while in repayment. Individuals must reapply every six months. Student debt may be cancelled through the Severe Permanent Disability Benefit (SPDB). Serves Canada. NSLSC live chat is available online from 8 am to 8 pm local time Monday to Friday.

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Mailing Address

National Student Loans Service Centre, PO Box 4030
Mississauga, ON, L5A 4M4

Contact

Phone: 1-888-815-4514

TTY: 1-888-815-4556

Fax: 1-888-815-4657

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Vocational Rehabilitation Program

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Voluntary program that helps Canada Pension Plan (CPP) disability benefit recipients return to work.

Voluntary program that helps Canada Pension Plan (CPP) disability benefit recipients return to work. Services include vocational counselling, financial support for training, and job search services. Participants continue to receive regular CPP disability benefit payments while searching for a job. To be eligible, individuals must receive a CPP disability benefit, be likely to return to work through the assistance of the program, and have a stable medical condition. Program may assist individuals to return to a former job, return to a modified version of a former job, work at a different job with a former employer, work at a different job with any employer, be retrained for a job through skills or education upgrading, or gain skills for self-employment. To apply, individuals should contact the Canada Pension Plan online, by phone or mail, or in-person at the nearest Service Canada office. Phone hours are 8:30 am to 4:30 pm local time Monday to Friday.
Website

www.canada.ca/en/services/benefits/publicpensions/cpp/cpp-disability-benefit/vocational-rehabilitation.html
Address

No address available
Services include vocational counselling, financial support for training, and job search services. Participants continue to receive regular CPP disability benefit payments while searching for a job. To be eligible, individuals must receive a CPP disability benefit, be likely to return to work through the assistance of the program, and have a stable medical condition. Program may assist individuals to return to a former job, return to a modified version of a former job, work at a different job with a former employer, work at a different job with any employer, be retrained for a job through skills or education upgrading, or gain skills for self-employment. To apply, individuals should contact the Canada Pension Plan online, by phone or mail, or in-person at the nearest Service Canada office. Phone hours are 8:30 am to 4:30 pm local time Monday to Friday.

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Mailing Address

Service Canada, PO Box 1177 Station CSC
Victoria, BC, V8W 2V2

Contact

Canada and the United States Toll-free: 1-800-277-9914

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Wage Earner Protection Program (WEPP)

Provided by Employment and Social Development Canada (ESDC)
14 other services offered by this agency

Provides for the payment of outstanding eligible wages to individuals whose employer is bankrupt or subject to a receivership.

Provides for the payment of outstanding eligible wages to individuals whose employer is bankrupt or subject to a receivership. Eligible wages under the program include salaries, commissions, vacation, termination, and severance pay. Wages owed must have been earned in the six-month period before the bankruptcy or receivership. Applications can be completed online or at a Service Canada Centre and must be submitted within 56 days of either the date of bankruptcy or receivership, or from the date that employment ended. Information line hours are 7 am to 8 pm Eastern standard time Monday to Friday.
Website

www.canada.ca/en/employment-social-development/services/wage-earner-protection
Address

No address available
Eligible wages under the program include salaries, commissions, vacation, termination, and severance pay. Wages owed must have been earned in the six-month period before the bankruptcy or receivership. Applications can be completed online or at a Service Canada Centre and must be submitted within 56 days of either the date of bankruptcy or receivership, or from the date that employment ended. Information line hours are 7 am to 8 pm Eastern standard time Monday to Friday.

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Mailing Address

WEPP Processing Centre, PO Box 5900 Cornwall Stn Main
Cornwall, ON, K6H 6J6

Contact

Phone: 1-866-683-6516

TTY: 1-800-926-9105

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Employment and Social Development Canada (ESDC)

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Mailing Address

15 services offered by: Employment and Social Development Canada (ESDC)

BC Training and Education Savings Grant (BCTESG)

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Canada Apprentice Loan

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Canada Learning Bond (CLB)

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Canadian Benefit for Parents of Young Victims of Crime

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Death Benefit

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Disability Benefits

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Education Funding for People with Disabilities

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Employment Insurance (EI)

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Income Assistance For Seniors

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Office for Client Satisfaction (OCS)

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Opportunities Fund for Persons with Disabilities

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Social Insurance Number (SIN)

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Student Financial Assistance

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Vocational Rehabilitation Program

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Wage Earner Protection Program (WEPP)

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Mailing Address