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Delivers health care and support services through a network of health centres, hospitals, primary care clinics, residential care homes, and other facilities. Services include home and community care, mental health and substance use, health protection, public health, acute care, and other specialized programs. Free Take Home Naloxone Kits (Narcan) used to reverse the effects of overdoses from opioids (like fentanyl, heroin, methadone, morphine, and oxycodone), are available at all hospitals, public health units, mental health and substance use offices, and other facilities throughout the health authority region. Request forms for access to personal health records can be obtained online. Serves BC's Central Coast, North Vancouver, Richmond, the Sunshine Coast, the Sea to Sky corridor, Vancouver, and West Vancouver. Responsible for service delivery on behalf of Ministry of Health (MOH). Office hours are 8:30 am to 5 pm Monday to Friday.
Screening and referral telephone line that provides youth and adults access to free withdrawal management services (detox), counselling, medication (methadone maintenance programs), and addiction housing.
Screening and referral telephone line that provides youth and adults access to free withdrawal management services (detox), counselling, medication (methadone maintenance programs), and addiction housing. People who require detoxification receive immediate screening by health care workers, who set up appointment times with the provider that most suits a client's needs. Also provides housing information, screening, referral, and placement services for adult men and women who are dealing with addiction issues. Referrals are made to low-threshold supported housing (for those who may not be abstinent nor actively engaged in addiction treatment) or to alcohol- and drug-free supported housing. Serves Lions Bay, North Vancouver, Pemberton, Powell River, Richmond, Squamish, the Sunshine Coast, Vancouver, West Vancouver, and Whistler. Hours are 9 am to 7:45 pm, seven days a week; voicemail messages are answered the following morning.
People who require detoxification receive immediate screening by health care workers, who set up appointment times with the provider that most suits a client's needs. Also provides housing information, screening, referral, and placement services for adult men and women who are dealing with addiction issues. Referrals are made to low-threshold supported housing (for those who may not be abstinent nor actively engaged in addiction treatment) or to alcohol- and drug-free supported housing. Serves Lions Bay, North Vancouver, Pemberton, Powell River, Richmond, Squamish, the Sunshine Coast, Vancouver, West Vancouver, and Whistler. Hours are 9 am to 7:45 pm, seven days a week; voicemail messages are answered the following morning.
Provides confidential and free mental health support and therapy to deaf, hard-of-hearing, and deafblind BC residents of all ages.
Provides confidential and free mental health support and therapy to deaf, hard-of-hearing, and deafblind BC residents of all ages. Services include individual counselling, group therapy, consultations, community education, peer support, and family support. Specialized mental health interpreting is available for clients attending therapy sessions, meeting with support workers, psychiatric assessments, and mental health team meetings. Support workers provide life skills development, advocacy, case management, community liaison, and supportive counselling both one-to-one and in group settings. Referral accepted by self or other. Serves BC. Office hours are 8:30 am to 4:30 pm Wednesday to Friday; drop in hours are 1 pm to 3 pm Wednesdays. Staff are out in the community Mondays and Tuesdays.
Services include individual counselling, group therapy, consultations, community education, peer support, and family support. Specialized mental health interpreting is available for clients attending therapy sessions, meeting with support workers, psychiatric assessments, and mental health team meetings. Support workers provide life skills development, advocacy, case management, community liaison, and supportive counselling both one-to-one and in group settings. Referral accepted by self or other. Serves BC. Office hours are 8:30 am to 4:30 pm Wednesday to Friday; drop in hours are 1 pm to 3 pm Wednesdays. Staff are out in the community Mondays and Tuesdays.
Regulates and monitors public facilities and those aspects of the environment that have a direct impact on public health.
Regulates and monitors public facilities and those aspects of the environment that have a direct impact on public health. Environmental Health Officers (EHOs) ensure that public health standards are met in restaurants and food service locations, public food handling and distribution, public swimming pools and hot tubs, and personal service establishments such as salons, spas, and tattoo parlours. Also takes steps to prevent injury and minimize the spread of communicable disease, and deals with drinking water safety. Prevents the display, promotion, and sale of tobacco and vapour products to minors, and protects the public and employees from the harmful effects of second-hand smoke through enforcement of provincial legislation. Licensing Officers ensure that residential and community care facilities comply with regulations. Serves Vancouver Coastal Health region; office locations in Gibsons, North Vancouver, Powell River, Richmond, Sechelt, Squamish, Vancouver, and Whistler. Contact information for each office available online. Office hours are generally 8:30 am to 4:30 pm Monday to Friday.
Environmental Health Officers (EHOs) ensure that public health standards are met in restaurants and food service locations, public food handling and distribution, public swimming pools and hot tubs, and personal service establishments such as salons, spas, and tattoo parlours. Also takes steps to prevent injury and minimize the spread of communicable disease, and deals with drinking water safety. Prevents the display, promotion, and sale of tobacco and vapour products to minors, and protects the public and employees from the harmful effects of second-hand smoke through enforcement of provincial legislation. Licensing Officers ensure that residential and community care facilities comply with regulations. Serves Vancouver Coastal Health region; office locations in Gibsons, North Vancouver, Powell River, Richmond, Sechelt, Squamish, Vancouver, and Whistler. Contact information for each office available online. Office hours are generally 8:30 am to 4:30 pm Monday to Friday.
Provides oxygen therapy to residents of VCH who suffer from asthma, chronic bronchitis, congestive heart failure, cystic fibrosis, emphysema, lung cancer, or occupational lung disease.
Provides oxygen therapy to residents of VCH who suffer from asthma, chronic bronchitis, congestive heart failure, cystic fibrosis, emphysema, lung cancer, or occupational lung disease. Oxygen is available as compressed gas, liquid oxygen, or oxygen concentrator. Requests for this service are made by a physician on behalf of the client; clients must meet specific medical and non-medical criteria to be eligible for the program. Some clients may be eligible for a subsidy. Serves BC; provided through contracted vendors. Office hours are 8 am to 4 pm.
Oak Care Centre, 780 West 57th Avenue Vancouver, BC, V6P 1S1
Oxygen is available as compressed gas, liquid oxygen, or oxygen concentrator. Requests for this service are made by a physician on behalf of the client; clients must meet specific medical and non-medical criteria to be eligible for the program. Some clients may be eligible for a subsidy. Serves BC; provided through contracted vendors. Office hours are 8 am to 4 pm.
Provides acute care services to assess and treat medical conditions.
Provides acute care services to assess and treat medical conditions. Provides 24-hour emergency services, diagnostic services, intensive care, convalescent care, and rehabilitation services. Also offers specialty outpatient clinics and educational programs for medical conditions and chronic diseases. See website for list of locations offering this service within the Vancouver Coastal Health region.
Provides 24-hour emergency services, diagnostic services, intensive care, convalescent care, and rehabilitation services. Also offers specialty outpatient clinics and educational programs for medical conditions and chronic diseases. See website for list of locations offering this service within the Vancouver Coastal Health region.
Provides support to Indigenous patients and their families to ensure culturally safe health care services.
Provides support to Indigenous patients and their families to ensure culturally safe health care services. Offers direct patient and family support, including access to Elders, traditional healing practices, as well as consultation with medical staff on care planning, and information on Indigenous-specific health resources and referrals. Accepts referral from self and others. Locations and contact details available on the website.
Offers direct patient and family support, including access to Elders, traditional healing practices, as well as consultation with medical staff on care planning, and information on Indigenous-specific health resources and referrals. Accepts referral from self and others. Locations and contact details available on the website.
Provides information and medical assistance for individuals who want to voluntarily and intentionally end their life.
Provides information and medical assistance for individuals who want to voluntarily and intentionally end their life. Medical assistance can be done by a doctor or nurse practitioner who gives or prescribes medicine for a person to take themselves that causes death. Service is provided where a patient is located when possible, including in acute care, home residences, or community settings. Eligible individuals must be 18 years or older; have a serious or incurable illness, disease, or disability; be suffering intolerably from their condition; be eligible for publicly-funded health services in Canada; and be able to give informed consent throughout the process. Accepts self-referrals or referrals from a doctor or nurse practitioner.
Medical assistance can be done by a doctor or nurse practitioner who gives or prescribes medicine for a person to take themselves that causes death. Service is provided where a patient is located when possible, including in acute care, home residences, or community settings. Eligible individuals must be 18 years or older; have a serious or incurable illness, disease, or disability; be suffering intolerably from their condition; be eligible for publicly-funded health services in Canada; and be able to give informed consent throughout the process. Accepts self-referrals or referrals from a doctor or nurse practitioner.
Provides assessment and referral services to supported housing for adults with significant and ongoing mental health and/or substance use challenges. Housing options include: supported apartment blocks, Supported Independent Living (SIL) program, complex care housing, low-barrier housing, and group homes.
Provides assessment and referral services to supported housing for adults with significant and ongoing mental health and/or substance use challenges. Housing options include: supported apartment blocks, Supported Independent Living (SIL) program, complex care housing, low-barrier housing, and group homes. Accepts referrals from Vancouver Coastal Health case management team for mental health and substance use. Serves Vancouver Coastal Health region.
Provides consultation and assessments for adults with depression or bipolar disorders.
Provides consultation and assessments for adults with depression or bipolar disorders. Offers single-visit assessments and treatment recommendations. Also offers programs for seasonal depression (seasonal affective disorder), first episode mania, and treatment-resistant mood disorders. Follows a limited number of patients for brief management (typically two to three months), usually in clinical research protocols. The focus of expertise at the centre is on medication management, psychotherapy, and neurostimulation treatments. Referral required from a family physician, psychiatrist, or other specialist. Primarily serves the Vancouver Coastal Health Region, including North Vancouver, Richmond, the Sunshine Coast, and Vancouver. Offered through UBC MDC REACH. Reception hours are 9 am to 4 pm Monday to Friday.
Djavad Mowafaghian Centre for Brain Health, 2nd Floor-2215 Wesbrook Mall Vancouver, BC, V6T 1Z3
Offers single-visit assessments and treatment recommendations. Also offers programs for seasonal depression (seasonal affective disorder), first episode mania, and treatment-resistant mood disorders. Follows a limited number of patients for brief management (typically two to three months), usually in clinical research protocols. The focus of expertise at the centre is on medication management, psychotherapy, and neurostimulation treatments. Referral required from a family physician, psychiatrist, or other specialist. Primarily serves the Vancouver Coastal Health Region, including North Vancouver, Richmond, the Sunshine Coast, and Vancouver. Offered through UBC MDC REACH. Reception hours are 9 am to 4 pm Monday to Friday.
Offers brief follow-up to establish a connection to addictions care after opioid overdose; also serves those at high risk of opioid overdose.
Offers brief follow-up to establish a connection to addictions care after opioid overdose; also serves those at high risk of opioid overdose. Services include navigation to appropriate services, support in accessing opioid agonist therapy, and overdose prevention education. Self-referral or referral from others accepted. To make a referral, call with as many of the following detail as possible: client's name, birth date, PARIS ID or Personal Health Number, reason for referral, best way to contact client for follow up (phone, address, hang out). Serves Powell River, Whistler, Pemberton, Squamish, Vancouver, West Vancouver, and North Vancouver. Works in partnership with the Vancouver Fire and Rescue Services (VFRS). Hours of operation are 8 am to 6 pm Monday to Friday.
Services include navigation to appropriate services, support in accessing opioid agonist therapy, and overdose prevention education. Self-referral or referral from others accepted. To make a referral, call with as many of the following detail as possible: client's name, birth date, PARIS ID or Personal Health Number, reason for referral, best way to contact client for follow up (phone, address, hang out). Serves Powell River, Whistler, Pemberton, Squamish, Vancouver, West Vancouver, and North Vancouver. Works in partnership with the Vancouver Fire and Rescue Services (VFRS). Hours of operation are 8 am to 6 pm Monday to Friday.
Acts as a point of contact to share feedback, compliments, or concerns regarding quality of care within the Vancouver Coastal Health region.
Acts as a point of contact to share feedback, compliments, or concerns regarding quality of care within the Vancouver Coastal Health region. Formally registers complaints about patient care that have not been resolved at the service delivery level, works with the patient and family to identify a reasonable solution, and provides explanations regarding decisions and actions taken as a result of the complaint. Patients dissatisfied with how the complaint was handled can request the Ministry of Health Patient Care Quality Review Board look into the matter. VCH region includes Bella Bella, Bella Coola, Lions Bay, North Vancouver, Pemberton, Powell River, Richmond, Squamish, the Sunshine Coast, Vancouver, West Vancouver, and Whistler. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Formally registers complaints about patient care that have not been resolved at the service delivery level, works with the patient and family to identify a reasonable solution, and provides explanations regarding decisions and actions taken as a result of the complaint. Patients dissatisfied with how the complaint was handled can request the Ministry of Health Patient Care Quality Review Board look into the matter. VCH region includes Bella Bella, Bella Coola, Lions Bay, North Vancouver, Pemberton, Powell River, Richmond, Squamish, the Sunshine Coast, Vancouver, West Vancouver, and Whistler. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Provides public health nursing services. Prenatal and Early Years services include prenatal nutrition and lifestyle information; education and information on pregnancy and childbirth; postpartum support, including physical and emotional well-being for mothers and babies; breastfeeding assessment and support; and child health clinics and immunizations. School-age Health services include immunization, health promotion, and nutrition education, as well as vision, hearing, speech, and dental screening. Services are coordinated through local school districts; no referral is required. Offices are located in Bella Coola, Gibsons, North Vancouver, Pemberton, Powell River, Richmond, Sechelt, Squamish, Vancouver, West Vancouver, and Whistler. Office hours vary.
Corporate Office, 11th Floor-601 West Broadway Vancouver, BC, V5Z 4C2
Prenatal and Early Years services include prenatal nutrition and lifestyle information; education and information on pregnancy and childbirth; postpartum support, including physical and emotional well-being for mothers and babies; breastfeeding assessment and support; and child health clinics and immunizations. School-age Health services include immunization, health promotion, and nutrition education, as well as vision, hearing, speech, and dental screening. Services are coordinated through local school districts; no referral is required. Offices are located in Bella Coola, Gibsons, North Vancouver, Pemberton, Powell River, Richmond, Sechelt, Squamish, Vancouver, West Vancouver, and Whistler. Office hours vary.
Provides preventative and restorative care for children ages 12 and younger living in the Vancouver Coastal Health region, with no private dental insurance coverage, and household income below $70,000 per year.
Provides preventative and restorative care for children ages 12 and younger living in the Vancouver Coastal Health region, with no private dental insurance coverage, and household income below $70,000 per year. Also offers emergency visits only for children between 18 and 12. Services include dental checkups, cleanings, oral health education, fluoride application, fillings, crowns, and tooth extractions. Application forms available online, and completed forms are accepted by email, fax, or can be dropped off in person. Hours are 8:30 am to 4:30 pm Monday to Friday.
Robert and Lily Lee Family Community Health Centre , 210 – 1669 East Broadway V5N 1V9
Also offers emergency visits only for children between 18 and 12. Services include dental checkups, cleanings, oral health education, fluoride application, fillings, crowns, and tooth extractions. Application forms available online, and completed forms are accepted by email, fax, or can be dropped off in person. Hours are 8:30 am to 4:30 pm Monday to Friday.
Offers free, confidential health care to individuals of all ages and genders who have experienced a sexual assault within the last seven days.
Offers free, confidential health care to individuals of all ages and genders who have experienced a sexual assault within the last seven days. Can also see patients beyond seven days for medical care, though forensic evidence can no longer be collected. Services include compassionate and culturally sensitive care, unbiased assistance helping patients make informed decisions about their health care, examination and treatment for sexually transmitted infections and pregnancy, collection of forensic samples (with consent), liaison with the legal system (with consent), and referrals for follow-up care. Service is offered 24 hours a day, seven days a week, through emergency departments. No referral or appointment required. Locations and contact details can be found on the website.
Can also see patients beyond seven days for medical care, though forensic evidence can no longer be collected. Services include compassionate and culturally sensitive care, unbiased assistance helping patients make informed decisions about their health care, examination and treatment for sexually transmitted infections and pregnancy, collection of forensic samples (with consent), liaison with the legal system (with consent), and referrals for follow-up care. Service is offered 24 hours a day, seven days a week, through emergency departments. No referral or appointment required. Locations and contact details can be found on the website.
Provides same-day urgent care for individuals with unexpected, non-life threatening health concerns when the individual is unable to access a family doctor or care provider.
Provides same-day urgent care for individuals with unexpected, non-life threatening health concerns when the individual is unable to access a family doctor or care provider. Deals with illnesses and injuries that should be addressed by a health care provider within 12 to 24 hours but do not require the level of service or expertise found in an emergency department, such as sprains and strains, high fever, new or worsening pain, nausea, diarrhea and constipation, and cuts, wounds or skin conditions. All visits are walk-in only; appointments not available. Patients are seen according to urgency. Offices are located in Bella Coola, Gibsons, North Vancouver, Pemberton, Powell River, Richmond, Sechelt, Squamish, Vancouver, West Vancouver, and Whistler. Office hours vary. Due to high patient volumes, may stop accepting new patients prior to closing.
Corporate Office, 11th Floor-601 West Broadway Vancouver, BC, V5Z 4C2
Deals with illnesses and injuries that should be addressed by a health care provider within 12 to 24 hours but do not require the level of service or expertise found in an emergency department, such as sprains and strains, high fever, new or worsening pain, nausea, diarrhea and constipation, and cuts, wounds or skin conditions. All visits are walk-in only; appointments not available. Patients are seen according to urgency. Offices are located in Bella Coola, Gibsons, North Vancouver, Pemberton, Powell River, Richmond, Sechelt, Squamish, Vancouver, West Vancouver, and Whistler. Office hours vary. Due to high patient volumes, may stop accepting new patients prior to closing.
Designated agency responsible for looking into situations of suspected abuse, neglect, and self-neglect involving vulnerable adults who are unable to seek support and assistance.
Designated agency responsible for looking into situations of suspected abuse, neglect, and self-neglect involving vulnerable adults who are unable to seek support and assistance. Specially trained staff in hospitals and community programs respond to and investigate reports of possible abuse, neglect, and self-neglect of adults. Receives reports of suspected vulnerable adult abuse and neglect, provides consultation, and trains and supports frontline health care providers to understand their obligations to recognize, report, investigate, and intervene. Educational materials are available. Office hours are 8 am to 5 pm Monday to Friday.
Specially trained staff in hospitals and community programs respond to and investigate reports of possible abuse, neglect, and self-neglect of adults. Receives reports of suspected vulnerable adult abuse and neglect, provides consultation, and trains and supports frontline health care providers to understand their obligations to recognize, report, investigate, and intervene. Educational materials are available. Office hours are 8 am to 5 pm Monday to Friday.